Ryan Wyganowski
Fargo,ND
Overview
1
1
Certification
5
5
years of professional experience
Work History
Facility Specialist
West Fargo Park District
West Fargo, USA
09.2024 - Current
- Oversee daily operations of the facility, including gyms, turf, playgrounds, open gym, room rentals, birthday parties, programs, and other activities.
- Coordinate, supervise, and assign daily work to 20+ part-time staff members.
- Hire, train, and onboard new part-time staff members for the facility department.
- Create staff schedules and monitor part-time staff hours to help stay within the department’s budget.
- Provide regular feedback and support to staff while creating a positive and respectful work environment.
- Lead by example by providing strong customer service and setting clear expectations for staff.
- Make day-to-day operational decisions and address staff, customer, and facility needs as they arise.
- Handle daily cash handling duties and help ensure cash and financial records are accurate.
- Maintain the facility in a clean, safe, and welcoming condition while ensuring facility policies and safety standards are followed.
- Set up and take down rooms, equipment, and spaces for rentals, programs, tournaments, and special events.
- Perform basic facility maintenance and repairs and submit work orders for issues that require additional maintenance support.
- Order and maintain facility supplies and equipment needed for daily operations.
- Track and analyze facility usage and program data, including rentals, gyms, turf, shelters, room rentals, birthday parties, and part-time staff hours.
- Assisted with planning and running facility events, programs, and concessions.
- Monitor activities throughout the building and address customer, staff, and facility issues as they arise.
- Work with customers, staff, maintenance, and other departments to help ensure the facility operates smoothly.
Recreation Intern
West Fargo Park District
West Fargo, USA
05.2024 - 08.2024
- Coached and coordinated multiple recreational programs to enhance community engagement.
- Created a Scavenger Hunt event for the community to participate
- Assisted in planning and organizing recreational programs.
- Supported staff in daily operations of park facilities and activities.
- Maintained equipment and supplies for recreational activities and events.
- Created rosters and schedules for various programs.
Retail Sales Manager (RSM)
Duluth Trading Company
West Fargo, USA
03.2023 - 05.2024
- Supervise team of 25+ employees.
- Personally demonstrate a high level of customer service and engagement and set expectations for the team while setting a positive example.
- Create a positive work environment by providing clear and consistent feedback to employees on a regular basis.
- Provide leadership for employees in overseeing daily procedures, conflicts, emergencies, and enforcement of all company guidelines, policies, and programs.
- Maintain merchandise presentation according to Visual Merchandising standards. Ensure the sales floor is customer ready.
- Effectively set up sales and promotions with proper signing and communication.
- Trained team on backroom procedures.
- Execute and process cash-handling and reporting functions.
Retail Associate
Duluth Trading Company
West Fargo, USA
06.2021 - 03.2023
Education
Bachelor of Science - Sport Management
Southern New Hampshire University (SNHU)
08-2024
Skills
- Facilities management and operations
- Staff supervision and leadership
- Staff scheduling
- Budget oversight
- Facility maintenance
- Employee training and development
- Customer service excellence
Participation And Achievements
Braham Area High School, New London – Spicer Area High School, Midland University, Marian University, North Dakota State University (NDSU) – Women’s Basketball Practice Squad Player, 5 Years of AAU Basketball, Basketball Letterman 4 years, Cross Country Letterman 2 years, Basketball All Conference (2018), Basketball Honorable Mention (2019), 2016 Basketball State Champs (JV) (Braham HS)
Certification
- First Aid CPR AED, American Heart Association
- Crowd Management Training Certification, Crowd Management
Timeline
Facility Specialist
West Fargo Park District
09.2024 - Current
Recreation Intern
West Fargo Park District
05.2024 - 08.2024
Retail Sales Manager (RSM)
Duluth Trading Company
03.2023 - 05.2024
Retail Associate
Duluth Trading Company
06.2021 - 03.2023
Bachelor of Science - Sport Management
Southern New Hampshire University (SNHU)