To obtain a challenging leadership position in information technology that will allow me to utilize over 13 years of specialized training and increased responsibilities with technology within a higher educational environment. Ability to impact education through the advanced use of technology in the classroom as well as the overall educational experience.
Overview
15
15
years of professional experience
Work History
Associate Director of Technology
Vanguard University of Southern California
Costa Mesa, CA
09.2018 - Current
Currently as the Associate Director of Technology, I direct and manage all functions of the Information Technology Department
I oversee the management of projects, make recommendations to Administration regarding IT policy and procedures, and provide a vision for the implementation and use of technology to advance education
My position assumes management responsibility for the direction, coordination, integration and implementation of technology solutions, to improve the overall quality of education received by students, and to support the instructional, administrative, and school community through the use of technology
I maintain vendor relations, negotiate proposals, prepare a capital and operating budget, train staff, write/review policy, analyze issues, and develop a strategic plan for technology
Collaborated with cross-functional teams to ensure IT solutions support organizational growth and scalability
Designed 3 year strategic technology plan.
Initiated the development of innovative technologies that support teaching, learning, research, student-life and administrative operations.
Network Administrator
Frazer LLP
Anaheim, CA
12.2016 - 09.2018
Hands-on experience building and maintaining Windows 2012R2 VMware VSphere VCenter environment's.
Responsible for the day-to-day management of Exchange Server 2010, data backup, and virtual infrastructure (ESX/ESXi servers) for 100+ users.
Co-managed a complete network upgrade including equipment, cabling and fiber optics.
Network and Server Troubleshooting and Maintenance
Coordinated with business leaders to identify and execute technology solutions that aligned with business priorities.
Played a critical role in selecting and managing third-party vendors, negotiating contracts to ensure optimal service and pricing.
Regional Desktop Supervisor
Educational Management Corporation
Dallas, TX
07.2014 - 06.2016
Proposed and implemented smart classroom technology across university.
Assisted in writing of a grant for a new wireless system
Implemented SLA for department’s end users.
Plan all campus IT projects and coordinate with local executive teams to ensure clear communication to all stakeholders
Lowered task response time to below 2 days.
Work with local campus IT staff at each assigned school on regular technology maintenance during school breaks to ensure uptime of ~99% for all campus technology
Led the design, implementation, and management of IT systems, supporting business operations across 4 locations.
Enhanced IT team productivity by 90% through the implementation of agile methodologies and training initiatives.
Senior I.T Desktop Analyst
Educational Management Corporation
Ontario, CA
12.2009 - 07.2014
School-wide Technology Support for students and staff
Desktop Support (Apple/Windows)
Network and Server Troubleshooting and Maintenance
Computer Lab Management, 300+ Workstations
Plan all campus IT projects and coordinate with local executive teams to ensure clear communication to all stakeholders
Created I.T Operation Manuals and inventory asset accounts for all Southern California Argosy University Campuses
Work with local campus IT staff at each assigned school on regular technology maintenance during school breaks to ensure uptime of ~99% for all campus technology
Relocated to the Fort Worth Texas Campus beginning in 2011 to 2014
Education
Bachelor of Arts - Network Communications Management
Professor Online: Early Childhood Education at Vanguard University Of Southern CaliforniaProfessor Online: Early Childhood Education at Vanguard University Of Southern California