Ryan Yannini
Austin,TX
Summary
Dynamic professional with a proven track record at Safelite Auto Glass, excelling in team collaboration and workload management. Recognized for enhancing operational efficiency through effective training and attention to detail. Adept at building relationships and implementing solutions that drive customer satisfaction and streamline processes. Fast learner committed to continuous improvement.
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
15
15
years of professional experience
Work History
Assistant 1
Austin Community College
Austin, TX
03.2023 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Increased efficiency by implementing new processes and providing administrative support to management.
Bouncer
The Volstead Lounge
Austin, TX
06.2022 - Current
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Ejected unruly patrons from premises.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
- Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
Laborer
Get It Girl Landscaping
Austin, TX
07.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Evening Warehouse Lead
Safelite Auto Glass
Austin, TX
04.2017 - 07.2021
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Account Representative
TK Pizza
Reserve, LA
02.2015 - 07.2016
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
- Assisted clients in navigating complex financial and legal processes to reduce risks.
- Kept detailed records of customer interactions for optimal traceability.
- Implemented customized account plans to meet individual client needs.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Analyzed accounts for delinquencies and other ongoing issues.
- Collaborated with internal teams to develop tailored solutions for key accounts, fostering long-term partnerships.
0311 Infantry Rifleman
United States Marine Corps
Jacksonville, NC
02.2011 - 02.2015
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Served as a mentor for junior Marines, offering guidance on professional development and career progression opportunities within the infantry field.
- Performed essential maintenance tasks on individual weapons systems to ensure optimal reliability during critical missions.
- Demonstrated leadership skills as a fireteam leader, effectively managing personnel assignments and coordinating tactical movements under pressure.
- Responded effectively to emergency situations, applying basic first aid and life-saving techniques when necessary.
- Managed sensitive classified information and maintained high standards of operational security to safeguard mission objectives.
- Participated in joint exercises with other military branches to foster teamwork and improve overall combat effectiveness.
- Enhanced team performance by conducting regular training sessions on tactics and techniques.
Education
Science
L.W. Higgins
Marrero, LA05-2004
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Relationship building
- Workload management
- Administrative duties
- Verbal and written communication
Timeline
Assistant 1
Austin Community College
03.2023 - Current
Bouncer
The Volstead Lounge
06.2022 - Current
Laborer
Get It Girl Landscaping
07.2021 - Current
Evening Warehouse Lead
Safelite Auto Glass
04.2017 - 07.2021
Account Representative
TK Pizza
02.2015 - 07.2016
0311 Infantry Rifleman
United States Marine Corps
02.2011 - 02.2015
Science
L.W. Higgins
Warehouse Associate of the Year 2019
First and only award from Safelite Auto Glass for Warehouse Associates in Austin,TX
Awarded for all my hard work and maintaining the smallest percentage of breakage
Showing best examples of team lead and stepping up to challenges when needed