Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
8
8
years of professional experience
Work History
Program Analyst
Servatron
Spokane Valley, WA
11.2023 - 05.2024
Collaborated with cross-functional teams to ensure successful program execution.
Managed day-to-day operations of multiple programs simultaneously while ensuring quality standards are met throughout all phases.
Prepared periodic reports on the status of each program initiative including progress updates, challenges encountered, and successes achieved.
Developed training materials for end users on newly implemented systems or processes.
Conducted research to evaluate current industry trends and best practices related to program development.
Participated in meetings with senior management team members in order to discuss key objectives related to ongoing projects.
Reviewed feedback from customers regarding their experiences with existing programs in order to identify areas needing improvement or enhancement.
Developed and maintained a database of program information to track progress and identify areas for improvement.
Proposed cross-functional strategies to improve cross-company communication.
Project Management Specialist
Boeing
Everett, WA
01.2023 - 10.2023
Developed project plans, monitored progress and reported on key performance indicators.
Conducted risk assessments and identified areas of improvement to ensure successful delivery of projects.
Collaborated with senior management to develop strategies that optimize efficiency across departments.
Analyzed data from multiple sources in order to identify trends and develop solutions for process improvement initiatives.
Worked with stakeholders to define scope, objectives and deliverables for projects.
Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Branch Director
Boys & Girls Club Of Kootenai County
Coeur D'Alene, ID
10.2019 - 12.2022
Prepared monthly progress reports outlining successes, challenges, and future plans.
Participated in industry-related conferences or workshops in order to stay abreast of current trends.
Coordinated with corporate office regarding budgeting, staffing, inventory management.
Organized promotional events such as open houses or seminars to increase brand awareness.
Conducted regular performance reviews for staff, providing feedback and guidance on areas of improvement.
Oversaw scheduling procedures for department and directed team members in setting and achieving personal goals.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Program Director
Boys & Girls Club Of Kootenai County
Coeur D'Alene, ID
05.2016 - 10.2019
Analyzed program effectiveness and provided feedback to modify, adapt and optimize workflows.
Developed robust marketing plans to increase awareness of programs.
Managed program budgets, organizational budgets and expenditures.
Coordinated activities and ordered supplies to keep facility properly maintained.
Collaborated with Branch Director to establish program curriculum and goals.
Recruited top talent through interviews and personnel recommendations.
Facilitated conferences between organization and community members or clients, and helped communicate concerns to managing leadership.
Education
Bachelor of Arts - Business Administration
Eastern Washington University
Cheney, WA
06.2019
Skills
Program Management
Coaching and mentoring
Leadership
Event Planning and Coordination
Certified in Microsoft Word, Excell, and Power Point