Summary
Overview
Work History
Education
Skills
Timeline
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RYAN YOUKER

Mount Pleasant ,SC

Summary

Adept at data analysis and thriving in high-stress environments, I enhanced customer engagement at Lowes Home Improvement through strategic displays and exceptional service. As a Patient Care Technician at MUSC, I leveraged critical thinking and adaptability to improve care continuity, also mentoring new team members in patient treatment plans.

Overview

4
4
years of professional experience

Work History

Merchandise Associate

Lowes Home Improvement
01.2024 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Installed strategic product displays aimed at increasing customer engagement and sales.

Patient Care Technician - Meduflux Team - Preceptor

MUSC - Medical University of South Carolina
02.2023 - 08.2024
  • Work closely with nurses and physicians gathering imperative information regarding the health of an individual to maintain continued care
  • Understanding variables and trends in which more actionable care is necessary including when to call for emergency teams, and being a part of those teams
  • The capability to critically think and keep composure in high-stress situations is an absolute must in these positions
  • As a preceptor, I have to simultaneously treat patients and teach new team members not just what I am doing for the patient, but an in-depth explanation as to what it means and the potential treatment plan going forward

Head Bartender/Restaurant Shift Manager

Daniel Island Grille
North Charleston, SC
07.2021 - 03.2023
  • Properly managed a team of 12 to 15 employees and filled roles when absences occurred.
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude towards customers.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Proposed or approved modifications to project plans.

Education

High School - Principles of Biomedical Sciences

Wando High School
Mt. Pleasant
06.2010

Skills

Data Analysis

Time Management

Critical Thinking

High Stress Environment

Information Gathering

Adaptable

Timeline

Merchandise Associate

Lowes Home Improvement
01.2024 - Current

Patient Care Technician - Meduflux Team - Preceptor

MUSC - Medical University of South Carolina
02.2023 - 08.2024

Head Bartender/Restaurant Shift Manager

Daniel Island Grille
07.2021 - 03.2023

High School - Principles of Biomedical Sciences

Wando High School

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RYAN YOUKER