Ryan Zyung
East Alton,IL
Summary
Strong planning and organizational skills; ability to adapt to a fast-paced environment with changing priorities. Ability to handle difficult situations with tact and diplomacy and manage multiple responsibilities and projects. Ability to plan, evaluate and prioritize assignments without direct supervision. Ability to work in flexible schedules according to the requirements. Ability to listen and follow all directions.
Overview
12
12
years of professional experience
Work History
Field Technician Supervisor
Team Inc.
Edwardsville, IL
01.2024 - Current
- Managed project timelines effectively, ensuring completion within budget constraints and meeting client expectations.
- Reduced equipment downtime by conducting regular preventative maintenance and timely repairs.
- Used AutoCAD to create detailed maps from raw field data.
- Supported facilities management team with expertise in mechanical integrity assessments and risk-based inspection methodologies.
- Ensured successful project outcomes through close collaboration with engineers in implementing corrective actions based on identified defects or areas requiring improvement from inspections conducted using non-destructive techniques.
Field Supervisor
Versa Integrity Group / Acuren
South Roxana, IL
01.2021 - 01.2024
- Supervised field operations teams to complete projects within established timelines.
- Monitored employee performance for compliance with regulations and policies.
- Investigated issues and developed effective solutions.
- Met with customers to resolve issues and build productive relationships.
- Kept teams on task to complete milestones on time.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Created and implemented plans to maximize efficiency of workers.
- Provided feedback to workers on job performance and safety procedures.
- Manage up to 20 technicians per day onsite ensuring timelines and goals were met.
Sr. District Sales Representative
Team Inc.
Edwardsville, IL
12.2019 - 12.2021
- Maintains a safe, secure and healthy environment by adhering to Company/Customer safety and quality standards and practices and to legal regulations, alerting others regarding potential hazards or concern
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule.
- Adjusts content of sales presentations by studying the customers' historical sales or needs.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, three-month rolling sales forecasts (updated and submitted weekly) and monthly and annual territory analyses.
- Produces and submits written proposals and quotations in pursuit of business opportunities.
- Coordinates dispatch of crews and resources to support the contracted work with the Operations Manager responsible for servicing the site.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Prepares customer's personnel, contractors, and other trade factors with product knowledge and selling skills by conducting and/or participating in sales promotion and educational meetings.
- Has good working knowledge of all company products and services that are available to our customers.
- Managed time efficiently in order to complete all tasks within deadlines
Operations Manager
Team Inc.
10.2017 - 12.2019
- Monitored project schedules for multiple projects at a time.
- Identified inefficiencies and made recommendations for process improvements.
- Maintains a safe, secure and healthy environment by adhering to Company/Customer safety and quality standards and practices and to legal regulations, alerting others regarding potential hazards or concern
- Responds to customer concerns regarding quality, and works internally to resolve those issues and prevent future occurrences, logging Non-Conformance Reports as required
- Reviews all customer work records to ensure documentation is thorough, customer purchase orders are provided, and the item/equipment used is clear for costing and pricing the work
- Evaluates crew mix to achieve maximum profitability
- Monitors technician utilization in an effort to control non-billable hours and improves District profitability; runs and evaluates the utilization reports on a weekly basis
NDE Technician
Team Inc.
09.2012 - 10.2017
- Ability to work with written procedures, structural drawings and specifications
- Remarkable experience in inspecting various components and parts
- Ability to inspect using various methods of NDE
- Ability to work with clients and meet their specific needs
Skills
- Business operations
- Staff Management
- Strategic Planning
- Organized
- Project Management
- Detail-oriented
- Process Safety
- Process Troubleshooting
- Field Operations
- Schedule Coordination
- Operations Planning
- Task Delegation
Timeline
Field Technician Supervisor
Team Inc.
01.2024 - Current
Field Supervisor
Versa Integrity Group / Acuren
01.2021 - 01.2024
Sr. District Sales Representative
Team Inc.
12.2019 - 12.2021
Operations Manager
Team Inc.
10.2017 - 12.2019
NDE Technician
Team Inc.
09.2012 - 10.2017