Ryan Behrens
Austin,TX
Summary
Energetic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Several years of success supporting client financial goals through astute investment guidance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
VP, Active Trader Financial Consultant
Charles Schwab
Austin, TX
08.2022 - Current
- Responsible for servicing 400+ high-net-worth retail households. 1.2 billion practice size.
- The target demographic of this role is some of Charles Schwab's most active, engaged, and complex traders.
- KPIs included, but not limited to, 10 contacts a day, 2 meetings a day, 60% rolling 90-day practice penetration, 45 million net new assets annually, and 10+ million advice enrollments.
- I finished my first full year (2023) in the role, in the top 20% of consultants, firm-wide.
Sr Specialist, Trading Solutions
TD Ameritrade
Omaha, NE
08.2018 - 07.2022
- Built relationships with TD Ameritrade branches in my assigned region to generate client interest in our educational content and trading tools.
- Through lead generation from the branches, I spent 30 to 45 minutes at a time (over the phone) with each client, discussing their trading objectives and offering solutions through our thinkorswim platform, tdameritrade.com website, or educational offering.
- Competed for sales targets with roughly 30 other associates through client usage of the software, new asset inflows and client feedback and/or surveys.
Manager, Trading Solutions Consulting
TD Ameritrade
Omaha, NE
12.2017 - 08.2018
- I traveled to roughly 60 TD Ameritrade branches across the U.S. over the course of 8 months.
- Coached our in-branch consultants and branch managers on how to identify an active trader and/or self-directed investor, and what solutions our firm has to support their needs.
- This was a pilot program. I was part of a group of 7-8 people that troubleshot program needs and built content to make this traveling program successful in the long run.
Specialist, Trading Solutions
TD Ameritrade
Omaha, NE
06.2017 - 12.2017
- Through lead generation from the branches and our call centers, I spent 30 to 45 minutes at a time (over the phone) with each client, discussing their trading objectives and offering solutions through our thinkorswim platform.
- I achieved Presidents Club in my second full quarter in the role (top 15% in sales) due to the number of clients who engaged with the software in the days following my demonstration with them.
Financial Representative
TD Ameritrade
Omaha, NE
04.2016 - 05.2017
- I spoke to roughly 40 to 50 clients a day as a first-level inbound representative or broker.
- Fielded a wide variety of questions, i.e. Deposits/withdrawals, IRA, cost basis/tax, website navigation, etc.
- A high performer in sales, hitting and/or exceeding the number of leads I was to generate daily.
Seasonal Customer Service Representative
TD Ameritrade
Omaha, NE
11.2015 - 04.2016
- This was a temporary role through tax season to support the larger number of calls received by the firm daily.
- I fielded the calls that did not require a broker license and were expected to be simple in nature, such as resetting client passwords and providing stock quotes.
- Sixty associates started the tax season as temporary associates, only 23 applied for full-time positions, only 17 received them, and only 13 or so passed the licensing exams.
Sr Account Clerk
Applied Underwriters Inc
Omaha, NE
03.2015 - 11.2015
Account Clerk
Applied Underwriters Inc
Omaha, NE
08.2014 - 02.2015
Loan Servicing Specialist
American National Bank
Council Bluffs, IA
05.2012 - 08.2012
Education
Bachelor of Science - Finance: Financial Management
Northwest Missouri State University
Maryville, MO05-2014
Skills
- Account Management
- Relationship Management
- Sales
- Fintech
- Finance
- Independently Motivated
- Organization
- Financial Services
- Customer Service
Certification
- Series 7
- Series 66
- Series 63
- Series 3
- Series 34
- Texas Department of Insurance - General Lines - Life, Accident, Health & HMO
Timeline
VP, Active Trader Financial Consultant
Charles Schwab
08.2022 - Current
Sr Specialist, Trading Solutions
TD Ameritrade
08.2018 - 07.2022
Manager, Trading Solutions Consulting
TD Ameritrade
12.2017 - 08.2018
Specialist, Trading Solutions
TD Ameritrade
06.2017 - 12.2017
Financial Representative
TD Ameritrade
04.2016 - 05.2017
Seasonal Customer Service Representative
TD Ameritrade
11.2015 - 04.2016
Sr Account Clerk
Applied Underwriters Inc
03.2015 - 11.2015
Account Clerk
Applied Underwriters Inc
08.2014 - 02.2015
Loan Servicing Specialist
American National Bank
05.2012 - 08.2012
Bachelor of Science - Finance: Financial Management
Northwest Missouri State University
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