Ryan De La Mora
Downey,CA
Summary
A RESULTS-DRIVEN ADMINISTRATIVE SPECIALIST WITH OVER 6 YEARS OF EXPERIENCE IN EFFICIENTLY MANAGING OFFICE OPERATIONS AND PROVIDING HIGH-LEVEL ADMINISTRATIVE SUPPORT. PROFICIENT IN MICROSOFT SUITE SOFTWARE, PROJECT COORDINATION, AND SKILL IN TIME MANAGEMENT TO MEET DEADLINES. A STRONG COMMUNICATOR WITH A KEEN EYE FOR DETAIL AND A COMMITMENT TO OPTIMIZING EFFICIENCY AND PRODUCTIVITY WITHIN ADMINISTRATIVE FUNCTIONS. SEEKING TO LEVERAGE MY EXPERTISE TO CONTRIBUTE TO A DYNAMIC ADMINISTRATIVE TEAM.
Overview
4
4
years of professional experience
Work History
Chief Operations Manager
The Pritzker Group
07.2023 - Current
- Led process improvements projects focusing on streamlining operations, minimizing waste, and increasing output efficiency.
- Closed performance gaps by analyzing data insights and implementing targeted interventions for continuous improvement efforts.
- Optimized supply chain management, ensuring timely delivery of products and services to clients.
- Ensured seamless company expansion through meticulous planning and execution of growth initiatives.
- Prepared documents for internal and external audits.
Key Holder Supervisor
Abercombie & Fitch
09.2022 - Current
- Trained and mentored new employees
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Kept store clean and organized to provide shoppers with a pleasant experience
- Oversaw OMNI channel procedures to ensure peak efficiency and conversion in DTC sales by maintaining a score of 90 or better
- Answered multi-line phone systems, routing calls, delivered messages to staff, and greeted visitors
Behavioral Therapist
Advanced Behavioral Health Services
12.2020 - Current
- Implemented behavioral intervention plans created by clinical supervisors
- Developed behavior intervention plans based on principles of applied behavior analysis
- Referred clients to specialists, educational outreach programs, or social service agencies for additional interventional needs
- Modified behavioral disorders caused by delayed or hindered development to help patients better integrate with peer groups and succeed in social and educational environments
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies
Project Coordinator
Ingenious Solutions Group
06.2021 - 09.2022
- Monitored project tasks and ensured they were completed on schedule
- Utilized Microsoft Office in order to present data and presentations for executive teams
- Conducted risk assessments and developed mitigation strategies
- Implemented quality control processes to ensure project deliverables met established standards
- Used constructive feedback in order to refine management for future projects
Immigration Office Manager
Southern California Immigration Center
01.2020 - 04.2021
- Analyzed client documentation and history to determine eligibility for immigration-related benefits
- Conducted client intake interviews to determine client service needs and eligibility
- Developed a comprehensive client case list and performed file maintenance to promote accuracy and information compliance
- Filed correspondence and legal documents in correct client files and transmitted applicable documentation to courts and government agencies
- Worked to streamline the contacts list and provide clients with the necessary resources
- Developed a case analysis system in order to increase client accessibility
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
Bachelor of Arts - History
California State University - Long Beach
Long Beach, CA12.2022
Master of Business Administration - Marketing Management And Research
Grand Canyon University
Phoenix, AZ09.2025
Skills
- Staff Training and Development
- Data-driven decision-making
- Business Analysis
- Organizational Development
- Operations Optimization
- Business Planning
Timeline
Chief Operations Manager
The Pritzker Group
07.2023 - Current
Key Holder Supervisor
Abercombie & Fitch
09.2022 - Current
Project Coordinator
Ingenious Solutions Group
06.2021 - 09.2022
Behavioral Therapist
Advanced Behavioral Health Services
12.2020 - Current
Immigration Office Manager
Southern California Immigration Center
01.2020 - 04.2021
Bachelor of Arts - History
California State University - Long Beach
Master of Business Administration - Marketing Management And Research
Grand Canyon University
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