Ryane Downs
Staunton,VA
Summary
Developed skills in fast-paced retail environments, excelling in strategic planning and vendor negotiations. Demonstrates strong analytical abilities and effective communication skills, ensuring smooth procurement processes. Seeking to leverage these transferable skills to make significant impact in new field.
Overview
3
3
years of professional experience
Work History
Manager
Designs in Copper
11.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Maintained sufficient inventory levels to meet customer demands at all times.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Negotiated favorable shipping rates, achieving significant savings on logistics.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
Clothing Sales Associate
Augusta Co-operative Farm Bur
04.2024 - Current
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
- Created and updated regular inventory reports and records.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Maintained complete documentation and records of all purchasing activities.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Analyzed consumer trends and market data to identify new product opportunities that drove growth.
- Analyzed inventory levels, assessed risks in purchase strategies and made recommendations for risk mitigation and profit optimization.
- Learned enterprise resource planning and inventory management applications to create schedules and keep detailed records of purchase operations.
- Monitored stock levels closely, ensuring timely replenishment of best-selling items while minimizing excess inventory costs.
- Increased sales revenue by developing and implementing strategic buying plans for clothing lines.
- Communicated with vendors to resolve problems with timeliness and product quality.
- Coordinated returns of damaged goods and replacement items.
- Resolved any issues arising from customer complaints or supplier discrepancies in a timely manner, maintaining a reputation for excellent service.
- Managed open-to-buy budgets effectively, balancing inventory needs with financial constraints in order to maximize profitability.
Buyer Intern
Dog Krazy
10.2023 - 01.2024
- Maintained detailed records of all purchasing activities for accurate reporting and analysis.
- Analyzed and reviewed reorder report recommendations for daily and weekly replenishment, following up with appropriate staff as necessary.
- Collaborated with cross-functional teams to better understand internal needs and align procurement strategies accordingly.
- Researched market trends to identify potential new vendors and product offerings.
- Participated in vendor audits to ensure compliance with company policies and industry regulations.
- Maintained appropriate inventory levels based on management direction, supporting budgetary equilibrium and customer satisfaction.
- Reviewed and ordered vendor products, verifying prices, quantities and shipping details to clarify budget constraint adherence and customer satisfaction.
- Reviewed historical purchasing data to identify trends in pricing or demand that could inform future buying decisions.
Assistant Manager
Designs in Copper
08.2021 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
High School Diploma -
Green Run High School
Virginia Beach, VA08-2011
Skills
- Customer service
- Inventory control
- Teamwork and collaboration
- Purchase order management
- Multi-tasking strength
- Inventory monitoring
Timeline
Manager
Designs in Copper
11.2024 - Current
Clothing Sales Associate
Augusta Co-operative Farm Bur
04.2024 - Current
Buyer Intern
Dog Krazy
10.2023 - 01.2024
Assistant Manager
Designs in Copper
08.2021 - 10.2023
High School Diploma -
Green Run High School
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