Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Hennessy

Hanover,MA

Summary

A results-driven individual, adept in the use of modern technology and agile in adapting to new programs. Demonstrates a high degree of organizational skills, proactivity, and punctuality, with a strong team-oriented mentality. Willingness to explore and assimilate new ideas, with a profound interest in acquiring knowledge of data analytics. Seeking to leverage these qualities towards a successful career in the sports/technology industry.

Overview

5
5
years of professional experience

Work History

Course Maintenance

Scituate Country Club
05.2019 - Current
  • Facilitated the training of new employees on the proper operation of equipment and daily routines
  • Repaired ground structures regularly, sticking to schedules and meeting facility needs.
  • Safely operated heavy equipment, mowers, and trimmers to mitigate the risk of accidents
  • Maintained open communication with employer to seek clarification on independent jobs around the course.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Repaired ground structures regularly, sticking to schedules and meeting facility needs.

DoorDash Driver

DoorDash
12.2020 - 02.2021
  • Delivered goods and products to customer on time and in excellent condition.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Maintained positive relationships with customers through fast and effective communication.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.

Basketball Scorekeeper

Starland Sportsplex And Fun Park
05.2018 - 08.2018
  • Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
  • Demonstrated unwavering focus on game action to ensure accurate tracking of all critical aspects of play during basketball games.
  • Notified players, coaches and officiating team of rule infractions and relevant penalties.
  • Fostered strong relationships with coaching staff to facilitate seamless communication of critical information about their team.
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
  • Collaborated with bench scorekeepers on each team to ensure consistency in statistic tracking and accuracy.

Ride Operator

Starland Sportsplex and Fun Park
05.2018 - 08.2018
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Effectively resolved guest issues and escalated concerns to the appropriate supervisors
  • Collaborated with coworkers to ensure the proper functioning of karts and other equipment
  • Instructed newly hired employees on safe ride operations and operations of safety mechanisms
  • Identified and swiftly remedied mechanical malfunctions, demonstrating a talent for effective problem-solving.

Education

Bachelor of Science - Management Information Systems

University of Massachusetts - Dartmouth
North Dartmouth, MA
05.2022

Skills

  • Microsoft Excel
  • Microsoft Office
  • Microsoft PowerPoint
  • SQL
  • Tableau

Timeline

DoorDash Driver

DoorDash
12.2020 - 02.2021

Course Maintenance

Scituate Country Club
05.2019 - Current

Basketball Scorekeeper

Starland Sportsplex And Fun Park
05.2018 - 08.2018

Ride Operator

Starland Sportsplex and Fun Park
05.2018 - 08.2018

Bachelor of Science - Management Information Systems

University of Massachusetts - Dartmouth

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Ryan Hennessy