Ryan J. Hubbard
Durham,NC
Summary
Administrative professional with 20+ years experience in the public and private sector. Proficient in human resources database and calendar management. Skilled facilitator of organizational development, team building, and process change. Adept at teaching, evaluating, and developing people of all abilities and ages. Social science graduate with comprehensive knowledge of United States labor history and quantitative data analysis. Possesses superior communication and interpersonal skills. Durham native with a passion for Igniting Limitless Potential.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Assistant to the Assistant Superintendent
Durham Public Schools
06.2023 - Current
- Serves as the primary Human Resource Services contact for school administrators, maintaining open communication channels and ensuring compliance with Durham Public Schools policies.
- Manages multiple responsibilities within the HR department, including applicant file review, e-Verify, reference checks, H-1B petitions, and verification of licensure status. Guides salary determinations for employees, ensuring adherence to federal laws, NCDPI, DPS and BOE policies.
- Maintains excellent communication with department managers, employees, and applicants, providing timely updates and assistance throughout the hiring process.
- Utilizes and maintains data in the Human Resources Management System (HRMS) and NCID to ensure accurate record-keeping and reporting. Records new hires, transfers, terminations, changes in job classifications and salaries to maintain personnel files.
- Prepares accurate reports and documents by collecting pertinent data from various sources within the organization. Keeps track of legal compliance requirements related to BOE policies and ensure timely submission of required documentation.
- Streamlines office operations by implementing efficient administrative processes and procedures. Developed and implemented comprehensive record-keeping systems, ensuring accuracy and easy access to critical information.
- Enhances communication between departments by scheduling and coordinating regular meetings for the Assistant Superintendent of Human Resources.
- Assists in budget preparation, monitoring expenses to maintain fiscal responsibility within the HR department and Office of Public Affairs.
- Organizes events and conferences, managing logistics and coordinating attendees efficiently. Manages travel arrangements for the Assistant Superintendent of HR, coordinating flights, accommodations, and itineraries effectively.
- Assists cross-functional teams with special tasks on daily basis. Improves interdepartmental collaboration by facilitating communication and providing timely updates on relevant projects to establish effective working relationships and ensure smooth operations within Central Office Administration.
- Guides and evaluates peers, providing mentorship and support to facilitate professional growth. Interacts with vendors, contractors, and operations services personnel to manage building access and communicate instructions.
- Provides excellent customer service to the public, addressing inquiries professionally and promptly. Maintains confidentiality when handling sensitive information, demonstrating sound judgment and professionalism in all interactions.
Operations Supervisor
Go Durham
10.2018 - 12.2021
- Enhanced safety standards by conducting regular vehicle inspections and maintenance checks. Achieved higher on-time performance with strict adherence to schedules and effective route planning.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks. Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Managed, developed and trained staff, established and monitored goals, conducted performance reviews, compiled training materials, and tracked skill development.
Graduate Assistant
North Carolina Central University Department of History
08.2013 - 06.2014
- Developed web-based content, communicated course goals and expectations, edited and graded assignments/research papers for ~90 underclassmen and early college students.
- Conducted academic research on United States labor and anti-discrimination legislation (NLRA, CRA, ADA, FMLA), administration of federal agencies (DOT, EEOC, DOL) to evaluate socioeconomic, gender, and racial disparities.
- Provided tutoring support to students requiring additional assistance in subject matter comprehension and skill development.
- Mentored students with personalized guidance on academic progress, career goals, and professional development opportunities.
Administrative Assistant/Business Unit Coordinator
BlueCross BlueShield Of North Carolina
09.2008 - 09.2010
- Liaised with Human Resources to recruit contract and permanent Project Managers. Conducted candidate screening and pre-interviews; acquainted new hires with department culture.
- Automated and streamlined on-boarding and termination procedures in the Enterprise Project Office. Provided new hires with necessary facilities access, hardware, telephone/email, and RSA SecureID token..
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed calendar and email; scheduled inter/intradepartmental meetings for 3 Program Directors.
- Submitted budget proposals to purchase supplies, equipment, and funding for employee development and professional conferences. Invoiced accounts payable and expense reports to appropriate cost center, verified expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Performed weekly maintenance of employee database of 80-100 Project Managers. Updated and archived organizational chart, emergency call tree, and office floor plan.
- Co-chaired Young Professional Network (YoPro) Communications Committee tasked with recruitment, development, and retention of diverse employees and candidates. Produced, edited, and distributed monthly e-newsletter to promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Marketing Manager/Sales Representative
ANS Technologies, Inc.
09.2006 - 11.2008
- Formulated and implemented advertising and marketing strategy for startup automotive dealership. Drove growth and increased sales ~15% by spearheading secure online credit application project.
- Oversaw design and production of branding, promotional materials, and building signage. Increased brand awareness by developing and implementing strategic marketing campaigns.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Optimized website content for improved search engine rankings and increased web traffic. Wrote and edited compelling, accurate copy for print and online vehicle advertisements; photographed inventory.
Financial Service Advisor
Central Carolina Bank/SunTrust Bank
04.2003 - 08.2006
- Performed account analysis and maintenance in compliance with federal banking and consumer privacy regulations. Educated accountholders of features and benefits of financial products.
- Developed and instructed an information session for Financial Service Advisors on regulation of tax deferred investments such as IRAs and 401(K)s.
- Enhanced customer satisfaction by promptly addressing financial inquiries and resolving issues.
- Reduced response times by effectively managing a high volume of inbound calls and emails from clients seeking financial assistance or information.
- Exceeded performance metrics consistently by delivering exceptional financial services support to clients.
Data Processing Assistant
Office of the Chief Medical Examiner
08.2001 - 06.2002
- Sorted and processed incoming reports before putting data into processing software.
- Double checked accuracy of hard copy paperwork and rectified any issues.
Education
Bachelor of Arts - History
North Carolina Central University
Durham, NCSkills
- Records Database Management
- Presentation Development
- Calendar Management
- File Management
- Problem-solving & Strategic Thinking
- Report Generation
- Invoice Processing, Accounting Support
- Workflow Planning, Training and Coaching
- Payroll, Budget & Financial Reporting
- Project Coordination
- Interpersonal Skills
- Confidentiality Maintenance
Technical Skills Training
- Microsoft Office Suite
- HRMS, Sylogist, Frontline/Applitrack, AS400, Cedars, TACS
- Microsoft Excel Certification Levels I , II, and III
- Project Management 101 (6.0 PDUs)
Certification
- North Carolina Notary Public
Timeline
Administrative Assistant to the Assistant Superintendent
Durham Public Schools
06.2023 - Current
Operations Supervisor
Go Durham
10.2018 - 12.2021
Graduate Assistant
North Carolina Central University Department of History
08.2013 - 06.2014
Administrative Assistant/Business Unit Coordinator
BlueCross BlueShield Of North Carolina
09.2008 - 09.2010
Marketing Manager/Sales Representative
ANS Technologies, Inc.
09.2006 - 11.2008
Financial Service Advisor
Central Carolina Bank/SunTrust Bank
04.2003 - 08.2006
Data Processing Assistant
Office of the Chief Medical Examiner
08.2001 - 06.2002
Bachelor of Arts - History
North Carolina Central University
- North Carolina Notary Public
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