Hope Kannare

Dedicated individual with expertise in the customer service leadership field. I am seeking to enhance and further my skills as part of a growing organization. Experienced Customer Service supervisor with 7 years progressive experience, seeking to leverage practical customer service knowledge, leadership skills, and exceptional client relationship skills developed from experience. Coming with excellent communication skills and proficiency in MS Office tools. Professional Skills: Strong interpersonal relationship building Ability to prioritize Strong leadership with a leadership mindset, able to adapt and thrive in ambiguous or uncertain environments Multi-Filing/SAP experience/CMS/Peoplesoft/sales force and Filmmaker Impeccable in Microsoft office: Word, Excel and PowerPoint and web-based programs Implementing performance improvement plans Helpline support Quality improvements & issue resolution Ability to make deferential decisions Project management and leadership Proven coaching skills that will impact both entry-level and Sr employees Sales force, FileMaker, Zendesk and Epic Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Self-motivated [Job Title] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.