Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Leigh-Ann Wheeler

Ryan Leigh-Ann Wheeler

City Letter Carrier
Frankfort,OH

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experience working in both public service and childcare environments. Holds a B.A. in Communication Studies and an A.A. in Deaf Studies & Interpreting.

Overview

2026
2026
years of professional experience

Work History

City Letter Carrier

USPS
09.2013 - Current

  • Maintain confidentiality and compliance with postal regulations.
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Enhanced the public's trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
  • Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
  • Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
  • Detailed to perform route evaluations and adjustments in a joint management and union process (2022-2024)

Union Branch Secretary-Treasurer

National Association of Letter Carriers Branch 452
2020 - Current
  • Prepared meeting agendas, materials, minutes, ensuring all necessary documentation was distributed ahead of time for efficient discussion during meetings.
  • Organized successful branch events and meetings to foster team-building and professional development opportunities for staff members.
  • Ensured compliance with industry regulations by maintaining accurate records, conducting audits, and updating policies as needed.
  • Maintained financial records in compliance with city, state, and federal guidelines

Student Assistant - Facilities Management

Ohio Un Iversity Chillicothe Campus
06.2009 - 08.2013
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
  • Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
  • Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
  • Managed scheduling and logistics for guest speakers, enriching academic experience for students.

Infant Toddler Specialist

Write Start Child Development Site
11.2006 - 09.2013
  • Provided support during transitional periods for families, such as moving from an infant room to a toddler room, establishing routines and comforting strategies.
  • Designed creative learning spaces that encouraged exploration, curiosity, and imaginative play among infants and toddlers.
  • Identified potential developmental delays early on through careful observation; facilitated necessary referrals to outside professionals when required.
  • Developed culturally diverse lesson plans to expose children to various traditions and customs from around the world.
  • Maintained detailed records of each child''s achievements, milestones reached, behavior patterns observed while adhering to confidentiality policies.
  • Fostered strong relationships with families, maintaining open lines of communication for collaborative caregiving efforts.
  • Participated in ongoing professional development, staying current with best practices in infant and toddler care.
  • Established a safe and nurturing environment for infants and toddlers to thrive in.
  • Conducted regular assessments of infant and toddler growth, sharing progress with families during conferences.
  • Improved communication skills among infants and toddlers by utilizing sign language and other non-verbal techniques.
  • Managed daily schedules for meal times, naps, outdoor play, circle time, free playtime, and other activities within the facility guidelines.
  • Enhanced infant and toddler development by implementing age-appropriate activities and routines.
  • Supported physical, emotional, and social development by providing responsive care based on individual needs.
  • Collaborated with parents to ensure consistent care, meeting individual needs of each child.
  • Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
  • Built and maintained strong parent and student relationships.
  • Assessed exposure to substance abuse, violence, and other risk factors.

Education

Bachelor of Science - Communication Studies

Ohio University
Athens, OH
2013

Associate of Arts - Deaf Studies And Interpreting

Ohio University
Lancaster, OH
2012

Skills

  • Effective organizational skills
  • Recordkeeping proficiency
  • Teamwork and collaboration
  • Compassionate support
  • Dependable team member
  • Reliable
  • Versatile in dynamic environments
  • Meeting coordination
  • Clear and concise communication
  • Experienced with Microsoft Office applications
  • Customer service
  • Training and coaching

Timeline

City Letter Carrier

USPS
09.2013 - Current

Student Assistant - Facilities Management

Ohio Un Iversity Chillicothe Campus
06.2009 - 08.2013

Infant Toddler Specialist

Write Start Child Development Site
11.2006 - 09.2013

Union Branch Secretary-Treasurer

National Association of Letter Carriers Branch 452
2020 - Current

Bachelor of Science - Communication Studies

Ohio University

Associate of Arts - Deaf Studies And Interpreting

Ohio University

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