Fitness enthusiast and former college athlete, seeking the Member Services Representative position at Planet Fitness, where my strong communication and interpersonal abilities can contribute to creating a positive and welcoming environment for members. Eager to apply skills in customer service and contribute to the success of Planet Fitness by ensuring exceptional member experiences.
Develop and manage project plans for client implementations of TMS systems. Manage 50+ LTL carrier relationships and oversee performance for EDI compliance, freight volumes, and schedule adherence.
Designed and implemented systems and processes to improve reporting accuracies, achieve KPIs, and reduce workloads by developing and communicating new SOPs and workflows.
Performed analytics, compliance assessment, and logistics support to improve transportation management operations.
Led foreign and domestic internal teams in executing initiatives to support efficient, effective operations for Manhattan clients such as Burlington Coat Factory, Publix Supermarkets, and LBrands Inc.