Ryan M Simmons
Charlotte,NC
Summary
Recent graduate with a Bachelor of Social Work eager to acquire additional knowledge and integrate skills currently acquired. I have extensive experience working with young individuals. Possess an outgoing personality and highly effective interpersonal skills. My dedication lies in enhancing the quality of life for those I serve and enriching the well-being of individuals and communities.
Overview
7
7
years of professional experience
Work History
Family Engagement Specialist Intern
Families And Communities Rising
05.2023 - 07.2023
- To engage families in setting meaningful goals and making positive changes.
- To provide parent education, service coordination and health, mental health, and nutrition screenings in family's homes.
- Documented data and completed accurate updates to case records.
- Assist with enrollment and transition process for new families. This may include translating school processes and paperwork, connecting families to resources such as health care, housing or other community supports, and developing ways to welcome families to Head Start
- Followed-up on attendance of children who have excessive absences
- Visit each classroom/center weekly to facilitate collaboration with teaching staff, communication with parents, and to monitor the progress of children.
Senior Seminar Course
Social Work Department
08.2023 - 12.2023
- Evictions Resource Guide, BSW Senior Seminar Service Learning Class
- Project Participant, Student
- Researched evictions and its impact on vulnerable communities
- Listened to and collaborated with NCCU's Civil Law Clinic that specializes in evictions and their need for an appropriate resource guide for clients they serve
- Collected and analyzed data from a survey to assess landlord attorney perspective on evictions
- Interviewed community partners involved in the process of evictions (tenant, magistrate, civil judgment's officer, data works employee, legal aid attorney and landlord)
- Designed and presented brochure that outlined current resources for legal, financial and mental health resources in English and Span
- Enhanced classroom learning environment through the integration of interactive group activities and individualized instruction
- Promoted critical thinking skills by designing challenging assignments and engaging in-class activities
Camp Counselor/ Assistant Teacher
YMCA Greater of Charlotte
05.2017 - 08.2017
- Thrive in leadership experiences specific to camp counseling
- Responsible for supervision, safety and care of children in assigned preschool areas.
- Team build, focus on character development and participate in community service
- Assist Lead Teacher with implementation of daily lesson plans and activities
- Lead small group lessons and modify based on children's diverse abilities
- Lead large group activities including circle time, calendar, group games, etc
- Assist in classroom behavior management
- Assist with check-in and check-out procedures.
Team Member
Lowes Home Improvement
12.2021 - 08.2022
- Conducted regular stock audits to maintain accurate inventory levels, preventing stock-outs or overstock situations.
- Collaborated closely with other departments to execute store-wide initiatives, driving overall customer experience improvement.
- Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
- Participated in storewide events such as workshops or demonstrations showcasing painting techniques or DIY projects.
- Established rapport with customers by actively listening to their needs and offering expert advice on paint selection, application techniques, or surface preparation.
Team Lead
Five Below
11.2018 - 08.2020
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Streamlined communication within the team for better collaboration and decision making.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance on weekly basis and coached and trained team members, increasing quality of work and employee motivation
Team Member
Adidas
08.2017 - 10.2018
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Assisted in onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Bachelor of Social Work -
North Carolina Central University
Durham, NC12.2023
High School Diploma -
Phillip O Berry Academy Of Technology
Charlotte, NC05.2019
Skills
- Needs Assessment
- Cultural Competency
- Problem Solving
- Computer Literacy
- Case Management
- Organizational Skills
- Data Collection
- Effective Communication
- Time Management
- Project Management
- Active Listening
- Team Collaboration
- Client Documentation
- Family Services
- Client Needs Assessment
Volunteer Experience
- El Shaddai Daycare
- Meals on Wheels Durham
- W. G Pearson Elementary School
- Durham Rescue Mission
- Wall Street Juniors
- Boys and Girls Club
- Salvation Army Durham
- C.C Spaulding Elementary School
- NCCU Campus Garden
Activities
- Campus Connection Participant
- Member of HOSA (Health Occupations Students Of America)
- Cheerleader (Junior High & High School) Captain & CoCaptain
- PTSA Grade Representative
- YMCA Swim Representative
- Youth Choir President
- Girl Scouts
- Church Youth Advisory Board
- Usher
Accomplishments
Hosted a “Back 2 The Books Drive for the deserving youth in the Durham and Raleigh communities. With the overwhelming support, we were able to provide more than 150 filled book bags. Each level of schooling received appropriate supplies that would help them excel in school. I am eternally grateful to everyone who contributed materials or monetary donations to my "Back 2 The Books Drive". I am convinced I, along with community support, made a tremendous difference in the communities.
Timeline
Senior Seminar Course
Social Work Department
08.2023 - 12.2023
Family Engagement Specialist Intern
Families And Communities Rising
05.2023 - 07.2023
Team Member
Lowes Home Improvement
12.2021 - 08.2022
Team Lead
Five Below
11.2018 - 08.2020
Team Member
Adidas
08.2017 - 10.2018
Camp Counselor/ Assistant Teacher
YMCA Greater of Charlotte
05.2017 - 08.2017
Bachelor of Social Work -
North Carolina Central University
High School Diploma -
Phillip O Berry Academy Of Technology
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