Ryan M. Nordstrom
Manager
St. Petersburg,USA
Summary
Experienced project coordinator and manager with a strong background in restaurant POS systems, staff training, and operations management. Skilled in configuring and managing MICROS, Aloha, and Toast POS systems, with additional technical proficiency in programming languages such as HTML, C++, and MatLab. Adept at leading teams, managing budgets, streamlining operations, and executing projects that enhance efficiency and profitability in hospitality environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Cheeky's Fish and Raw Bar
05.2025 - Current
- Designed training materials and schedules for FOH staff.
- Coordinated with POS vendors to enhance system infrastructure.
- Aligned labor cost targets with sales projections.
Server
Olive Garden Restaurant
12.2024 - 05.2025
- Delivered top-tier customer service; consistently received positive survey feedback.
- Trained and mentored new team members.
Manager
ABC Fine Wines & Spirits
02.2024 - 07.2024
- Managed opening/closing operations, financials, and staff training.
- Hosted and tracked performance of wine tasting events.
Recreation Leader
Dept. of Parks and Recreation
06.2022 - 06.2023
- Restructured uniform inventory and control systems using Excel tracking.
- Provided tech equipment support and event coordination.
Assistant Manager
Henley LLC
09.2020 - 07.2021
- Oversaw inventory and cash management.
- Collaborated on revenue and profit goals.
Bartender
Yard House
03.2018 - 06.2020
- Helped reinforce brand identity and customer engagement.
- Participated in staff development and cross-promotion efforts.
Manager
Aloha Steakhouse
05.2017 - 12.2017
- Managed Aloha POS backend; created schedules and payroll reports.
- Tracked item sales and optimized menu performance.
General Manager
Big Wangs & El Tejano
08.2016 - 03.2017
- Programmed and maintained MICROS POS system.
- Managed labor schedules, accounting, and vendor relations.
Manager
Fork in the Road/Murphy’s
06.2013 - 07.2016
- Oversaw MICROS POS setup and full operations management.
- Maintained P&L and financial performance.
Education
Space Physics
Embry-Riddle Aeronautical University
Prescott, AZ01.2012
Skills
- POS Systems: MICROS, Aloha, Toast
- Project Coordination: Scheduling, Resource Planning, Labor Cost Optimization
- Programming: HTML, C, Pascal, MatLab, Java, BASIC
- Software Tools: Microsoft Office Suite, Windows/Mac/Android OS
- Operations: Inventory Management, Budget Oversight, Staff Training
- Project Management Knowledge: PMI Methodology, Agile/Waterfall (in progress)
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Sales techniques
- Conflict resolution
- Policy implementation
- Schedule preparation
- Sales management
- Workforce management
- Product management
- Negotiation
- Key performance indicators
- Financial management
- Expectation setting
- Contract management
- Employee onboarding
- Coaching and mentoring
- Work prioritization
- Inventory management
- Recruiting and interviewing
- Data analysis
- Partnership development
- Vendor management
- Resource allocation
- Cross-functional team management
- Disciplinary techniques
- Financial records oversight
- Computer skills
- Effective communication
- Problem resolution
- Teamwork and collaboration
- Positive attitude
Certification
- Top Gun Leadership Course – John C. Maxwell's “The 5 Levels of Leadership”
- Programming in HTML, C++, PASCAL, JAVA, BASIC, MatLab
- Learning Agile & Waterfall Project Management Methodologies
Timeline
Manager
Cheeky's Fish and Raw Bar
05.2025 - Current
Server
Olive Garden Restaurant
12.2024 - 05.2025
Manager
ABC Fine Wines & Spirits
02.2024 - 07.2024
Recreation Leader
Dept. of Parks and Recreation
06.2022 - 06.2023
Assistant Manager
Henley LLC
09.2020 - 07.2021
Bartender
Yard House
03.2018 - 06.2020
Manager
Aloha Steakhouse
05.2017 - 12.2017
General Manager
Big Wangs & El Tejano
08.2016 - 03.2017
Manager
Fork in the Road/Murphy’s
06.2013 - 07.2016
Space Physics
Embry-Riddle Aeronautical University
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