Ryann E. Fall
Virginia Beach,VA
Summary
Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Completed strong coursework in Finance and Accounting.
Overview
7
7
years of professional experience
Work History
Server
Famous Uncle Al's
Virginia Beach, Virginia
03.2018 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
Business Office Internship
Virginia Eye Consultants
Norfolk, VA
06.2024 - 08.2024
- Supported senior staff members in the completion of complex projects within deadlines.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Worked closely with human resources to support employee management and organizational planning.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
Hostess
Hearth
Virginia Beach, Virginia
04.2022 - 08.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Demonstrated strong interpersonal skills when interacting with customers.
- Accurately recorded customer information into reservation system.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Arts - Business Management
Old Dominion University
Norfolk, VA12-2024
Associate of Arts - Business Administration
Tidewater Community College
Virginia Beach, VA08-2022
Skills
- Fiscal Management
- Customer Service
- Performance Management
- Staff Training
- Communication Skills
- Financial Management
- Effective Communication
- Time management abilities
- Interpersonal Skills
Timeline
Business Office Internship
Virginia Eye Consultants
06.2024 - 08.2024
Hostess
Hearth
04.2022 - 08.2023
Server
Famous Uncle Al's
03.2018 - Current
Bachelor of Arts - Business Management
Old Dominion University
Associate of Arts - Business Administration
Tidewater Community College
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