Ryann Stemmer
Willow Springs,NC
Summary
Undergraduate, second-year student at North Carolina State University with a current major in Exploratory Studies and a minor in Paleontology. Sales associate experience with a proven track record at TJX Companies, excelling in customer service and teamwork.
Overview
2
2
years of professional experience
Work History
Sales Associate
Uptown Cheapskate
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
TJX Companies
03.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Some College (No Degree) - Exploratory Studies
North Carolina State University
Raleigh, NC08-2027
Skills
- Goal oriented
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Ability to contribute to and/or lead a diverse team
- Proficient using Microsoft and Google Suite tools
Timeline
Sales Associate
Uptown Cheapskate
11.2024 - Current
Sales Associate
TJX Companies
03.2023 - 08.2023
Some College (No Degree) - Exploratory Studies
North Carolina State University
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