Ryanna Baker
Jeffersonville,IN
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
CNA
American Seniors Association
Jeffersonville, IN
02.2022 - 12.2024
- Provided compassionate care to seniors, assisting with daily living activities.
- Monitored vital signs and reported changes to healthcare team members.
- Assisted residents with mobility, ensuring safety and comfort during movement.
- Maintained cleanliness and organization of resident living spaces and common areas.
- Documented patient observations accurately in care logs and reports.
- Coordinated with nursing staff to implement individualized care plans for residents.
- Educated families on best practices for senior care and safety measures.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Nurse Aide
American Seniors Association
Jeffersonville, IN
01.2020 - 08.2024
- Assisted residents with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for residents.
Customer Service Representative
Five Star LLC
Louisville, KY
02.2019 - 08.2021
- Resolved customer complaints by providing timely solutions and support.
- Trained new employees on customer service protocols and company policies.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Education
Liberty Christian High School
Jeffersonville , INSkills
- Vital sign assessment
- Patient documentation
- Safety protocols
- Individualized care planning
- Resident mobility assistance
- Team collaboration
- Conflict resolution
- Stress management
- Time management
- Training and mentoring
- Compassionate communication
- Patient hygiene assistance
- Patient transfers
- Feeding assistance
- Medication assistance
Certification
- CNA
- NA
- CPR
- Qualified to pass meds
- Basic health
Timeline
CNA
American Seniors Association
02.2022 - 12.2024
Nurse Aide
American Seniors Association
01.2020 - 08.2024
Customer Service Representative
Five Star LLC
02.2019 - 08.2021
Liberty Christian High School