Ryanne Paul MPH,CHES®
Roebling,USA
Summary
Quality and compliance professional with 3+ years of experience in regulated medical device and healthcare environments. Experienced in training compliance, CAPA support, audit readiness, and post-market surveillance. Strong background in diabetes technology, data analysis, and cross-functional collaboration. Known for accuracy, accountability, and continuous improvement. Actively pursuing CDCES certification.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Diabetes Educator Intern
Integrated Diabetes Services
10.2024 - 08.2025
- Partnered with interdisciplinary teams to optimize diabetes management plans, improving treatment adherence among 100+ patients.
- Developed patient-specific educational materials using CDC and ADA guidelines, resulting in measurable increases in self-monitoring compliance.
- Conducted needs assessments to identify social and behavioral barriers impacting diabetes outcomes.
- Designed and distributed public health resources addressing smoking cessation, vaccination, and preventive care, reaching over 500 patients.
Product Surveillance Analyst
Tandem Diabetes Care
08.2024 - 07.2025
- Reviewed and trended 1,000+ product complaints and adverse events, identifying recurring safety signals.
- Collaborated cross-functionally with QA and Regulatory teams to ensure CAPA and FDA reporting compliance.
- Supported post-market safety evaluations that enhanced product performance and mitigated potential risks.
Membership Chair- Team Diabetes (DEI)
Tandem Diabetes Care
04.2024 - 07.2025
- Increased membership engagement by 25% through targeted outreach campaigns and community partnerships.
- Developed onboarding resources and DEI-focused initiatives to strengthen inclusion within internal networks.
Onboarding Specialist
Tandem Diabetes Care
05.2024 - 08.2024
- Trained and mentored 50+ new employees, improving retention rates through structured learning and feedback cycles.
- Designed customized onboarding plans integrating compliance, safety, and customer support training.
Customer Technical Support Specialist
Tandem Diabetes Care
04.2022 - 08.2024
- Resolved 30+ customer cases daily with a 95% satisfaction rate, providing technical troubleshooting for insulin pump systems.
- Tested and validated new software updates for compatibility and user experience improvements.
- Collaborated with engineering and QA teams to escalate and resolve complex device performance issues.
Diabetes Peer Mentor
InquisitHealth
05.2022 - 10.2022
- Provided one-on-one coaching for patients managing chronic illnesses, resulting in improved A1C outcomes for participants.
- Linked patients to community resources and healthcare providers to enhance continuity of care.
- Educated members in chronic illness self-management and proper medication usage.
Trainer Assistant
ProPharma Group
02.2022 - 10.2022
- Delivered onboarding and compliance training for 50+ new hires, improving operational readiness and regulatory understanding.
- Conducted live workshops on pharmacovigilance documentation standards and safety workflows.
Pharmacovigilance Specialist
ProPharma Group
10.2021 - 10.2022
- Authored and reviewed 200+ Individual Case Safety Reports (ICSRs) and contributed to aggregate safety documents including PSURs and RMPs.
- Supported global safety investigations to ensure regulatory compliance across multiple regions.
- Identified trends in safety data to proactively manage potential product quality concerns.
Program Nutritionist
Ocean County Health Department
01.2019 - 12.2021
- Delivered nutrition counseling to 200+ families under WIC, achieving measurable improvements in dietary compliance.
- Reviewed patient lab results to develop tailored nutritional interventions for disease management.
- Led breastfeeding support groups and designed nutrition workshops focused on chronic disease prevention.
- Developed evidence-based nutrition programs to promote community health and wellness.
Education
Ph.D. - Epidemiology
Walden University
Minneapolis, MN07.2030
Master of Public Health (MPH) - Health Education & Promotion
National University
San Diego, CA08.2021
Bachelor of Science (B.S.) - Nutrition & Dietetics
Rutgers University
New Brunswick, NJ05.2018
Skills
- Quality Management Systems (QMS)
- Training Compliance & Effectiveness
- CAPA Tracking & Reporting
- Internal & External Audit Support
- FDA & ISO 13485 Awareness
- Learning Management Systems (LMS)
- Risk-Based Training Evaluation
- Data Analysis
- Cross-Functional Collaboration
- Surveillance monitoring
- Proficiency in MedDRA
- Adverse event reporting
Certification
- Certified Health Education Specialist (CHES) – NCHEC (2022)
- Certification in Diabetes Essentials for Clinicians – University of the Pacific (2024)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Timeline
Diabetes Educator Intern
Integrated Diabetes Services
10.2024 - 08.2025
Product Surveillance Analyst
Tandem Diabetes Care
08.2024 - 07.2025
Onboarding Specialist
Tandem Diabetes Care
05.2024 - 08.2024
Membership Chair- Team Diabetes (DEI)
Tandem Diabetes Care
04.2024 - 07.2025
Diabetes Peer Mentor
InquisitHealth
05.2022 - 10.2022
Customer Technical Support Specialist
Tandem Diabetes Care
04.2022 - 08.2024
Trainer Assistant
ProPharma Group
02.2022 - 10.2022
Pharmacovigilance Specialist
ProPharma Group
10.2021 - 10.2022
Program Nutritionist
Ocean County Health Department
01.2019 - 12.2021
Master of Public Health (MPH) - Health Education & Promotion
National University
Bachelor of Science (B.S.) - Nutrition & Dietetics
Rutgers University
Ph.D. - Epidemiology
Walden University