Ryan Nicole Davis
Wilmington,NC
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Kellogg Brown & Root (KBR)
Ft. Liberty , NC
02.2017 - 08.2019
- Provided support to fire alarm technicians and office staff. Assisted with all aspects of administrative management, directory maintenance, logistics, equipment inventory, and storage. Maintained inspection reports of fire alarm systems on Ft. Liberty. Updated daily, detailed records and spreadsheets while using Excel and Office Word. Met end-of-month deadlines while compiling all data collected and submitted to the government. Worked remotely and on call when staffing decreased. Scheduled test inspections for buildings located on Ft. Liberty.
Real Estate Tax Collections Agent
Cumberland County
Fayetteville , NC
07.2013 - 02.2017
- Responsible for monitoring numerous delinquent tax accounts within the tax collection department in accordance with NC general statutes in Cumberland County. Processed bank attachments, wage garnishments, and foreclosures for the real estate department to collect delinquent tax bills, fees, and penalties. Established acceptable payment arrangements for citizens requesting additional assistance with tax bills. Responsible for confidential/sensitive information of citizens as well as skip tracing resources. Professionally responsive to customer complaints and concerns on a daily basis. Able to meet deadlines of additional tasks/projects assigned, as well as continue to successfully complete regular daily duties. Processed payments while keying vital data on taxpayers' individual accounts. Prepared and maintained spreadsheets containing complex information to aid in meeting important deadlines more efficiently.
Administrative Assistant
Evergreen Fire & Security
Ft. Liberty , NC
12.2011 - 07.2013
- Provided support to fire alarm technicians and office staff. Assisted with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage. Maintained inspection reports of fire alarm systems on Fort Bragg. Kept detailed records and spreadsheets while using Excel and Office Word. Prepared and updated power point presentations for the support of upper management.
Production Planning & Control Clerk
ITT Industries
Ft. Liberty , NC
11.2005 - 12.2011
- Responsible to the supervisor for production and control for maintenance scheduling. Monitored production for compliance with scheduling directives, cost factors, and standards. Managed workloads and status updates to result in effectiveness and coordination in working elements. Created and processed work orders by data entry while using the SAMS-IE computer program. Work orders were completed accurately, based upon military SOP handbooks and standards, to accomplish supply and support missions. Handled professional customer relations between civilians and military associates.
Education
High School Diploma -
Cape Fear High School
Fayetteville, NC04-2000
Some College (No Degree) -
Fayetteville Technical Community College
Fayetteville, NCSkills
- Check processing
- Document Control
- Presentation Design
- Calendar Management
- Data Entry
- Information Security
- Expense Reporting
- Office Administration
- Meeting planning
- Minute Taking
- Quality Assurance
- Filing
- Research
- Workflow Optimization
- Report Writing
- Spreadsheet Management
- Appointment Scheduling
- Memo preparation
- Clerical Support
- Database Management
- Invoice Processing
- Scheduling
- Travel Coordination
- Reception oversight
- Mail handling
- Professional Communication
- Digital Archiving
- Multi-Task Management
- Administrative operations
- Microsoft Outlook
- Spreadsheet development
- Time Management
References
References available upon request.
Timeline
Administrative Assistant
Kellogg Brown & Root (KBR)
02.2017 - 08.2019
Real Estate Tax Collections Agent
Cumberland County
07.2013 - 02.2017
Administrative Assistant
Evergreen Fire & Security
12.2011 - 07.2013
Production Planning & Control Clerk
ITT Industries
11.2005 - 12.2011
High School Diploma -
Cape Fear High School
Some College (No Degree) -
Fayetteville Technical Community College
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