Ryann Lugo
Casselberry,FL
Summary
Dynamic and results-oriented professional with a proven track record at WAYS Fundraising USA, where I leveraged communication and complex problem-solving skills to exceed campaign goals. Known for reliability and a professional demeanor, I excel in engaging customers and facilitating educational experiences. Achievements include boosting donor commitments and enhancing team productivity through meticulous coordination and attention to detail.
Overview
14
14
years of professional experience
Work History
Nanny
Self-employeed
06.2017 - Current
- Taught and tutored children of various ages English, math, and other life skills.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Prepared meals and snacks, provided continuous attentive care, and assisted with household management.
Field Canvasser
WAYS Fundraising USA
04.2018 - 04.2019
- Collaborated with fellow fundraisers to strategize effective approaches to initiating meaningful conversations with potential Nature Conservancy donors, connecting and building rapport through common values, and responding to BANT objections.
- Boosted non-profit's donation commitments and helped exceed campaign goals.
- Stayed informed on current events, policy proposals, and potential talking points to engage potential donors effectively.
- Contributed to a positive work culture by maintaining enthusiasm, strong work ethic, a positive outlook, and a healthy sense of humor in the face of rejection.
Production Assistant / Producer
All Points Pictures
06.2013 - 02.2017
- Reviewed schedule and assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Communicated with production team through email, text message, or radio to facilitate a smooth production, avoiding disruptions and delays.
- Responded to requests quickly, completed wide range of tasks to support operations, and reduced production errors through close attention to detail.
Front Desk Associate
Aiguille Rock Climbing Center
01.2011 - 03.2013
- Ensured that our facility was clean and professional, prior to opening.
- Maintained a friendly demeanor as I greeted guests at front desk, handled member check-ins and new member sign-ups, answered telephone calls, and responded to guest questions and requests.
- Taught belay classes to new climbers and facilitated group events.
Education
Bachelor of Arts - English / Film
University of Central Florida
Orlando, FL12-2012
Associate of Arts - English / Music
Seminole State College
Lake Mary, FL04-2010
Skills
- Reliability and trustworthiness
- Attention to detail
- Customer engagement
- Product guidance
- Professional demeanor
- Communication and teaching
- Complex Problem-solving
- Goal tracking and energetic self-starter
Languages
Spanish
Limited Working
Timeline
Field Canvasser
WAYS Fundraising USA
04.2018 - 04.2019
Nanny
Self-employeed
06.2017 - Current
Production Assistant / Producer
All Points Pictures
06.2013 - 02.2017
Front Desk Associate
Aiguille Rock Climbing Center
01.2011 - 03.2013
Bachelor of Arts - English / Film
University of Central Florida
Associate of Arts - English / Music
Seminole State College
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