Senior Level Director with over two decades of leadership in business operations and strategic development, adept at fostering innovative growth and enhancing organizational efficiency. Skilled in applying cutting-edge techniques to optimize business processes and leadership training, significantly boosting company performance and industry standards. Eager to leverage extensive experience in strategic planning and team development to drive future business innovations and market leadership. Forward-thinking President with 14 year record driving needed change in operations. Equipped to transform teams at all levels to maintain responsiveness and meet operational challenges head-on. Born connector and tactical leader with diplomatic nature and tenacious approach. Strategic business professional experienced in impacting business direction with successful leadership decisions. Talented at providing key plan development and implementation. Veteran creator of successful business plans and strategic development initiatives.
Skills
Written/oral communication skills
Superior analytical/organizational/ time management skills
Managed multi-channel marketing at Chrome Solutions
Improved ROI by 35%
Leveraged collaborative team leadership
Overcame resource allocation challenges
Boosted customer retention by 20%
Analyzed market trends to develop targeted campaigns, boosting brand engagement
Pioneered innovative marketing strategies that enhanced online presence and customer interaction
Energized and led a marketing team to successfully launch three major product releases
Spearheaded a team that launched innovative marketing tactics, raising brand visibility
Conducted deep-dive analytics to refine marketing strategies, enhancing campaign effectiveness
Envisioned and executed a strategic marketing overhaul, significantly expanding market reach.
Merchandizing, Sales Associate
Advance Auto Parts
Salem, VA
10.2003 - 01.2018
Enhanced store's visual appeal through detail-focused merchandising
Persuasively promoted auto parts, resulting in increased sales
Solved inventory challenges through results-oriented problem-solving
Boosted sales through innovative merchandising strategies, enhancing customer engagement
Managed inventory with precise accuracy, ensuring optimal stock levels and product availability
Eagerly embraced new sales techniques, consistently exceeding performance targets
Pioneered new layout designs, significantly improving shopping experience and sales
Provided team support, training new associates in sales protocols and customer service excellence
Refined product placement, enhancing store navigation and customer satisfaction.
Teaching Assistant
American University of Antigua
01.2012 - 03.2014
Enhanced student understanding and academic performance in biology as a Teaching Assistant
Meticulously prepared and managed instructional materials, boosting learning efficiency
Provided tailored support to students, significantly improving their test scores and confidence
Introduced interactive learning tools that increased student engagement in complex topics
Analyzed student performance data to refine and optimize teaching strategies effectively.
Vice-President and Co-owner
Best Price Auto
Virginia Beach, VA
07.2009 - 11.2013
Co-led Best Price Auto, overseeing strategic planning and operations
Spearheaded innovative marketing strategies, boosting sales by 30%
Managed a cross-functional team, fostering a collaborative work environment
Implemented cost-saving measures, reducing overhead by 20%
Boosted customer satisfaction by 15% through improved after-sales service
Spearheaded strategic initiatives, boosting company revenue by 20%
Implemented cutting-edge operational strategies to enhance efficiency
Fostered strong team collaboration to drive project completion under budget
Managed financial oversight, reducing costs by 15% through meticulous budgeting
Pioneered use of digital tools to streamline inventory management, enhancing productivity.
Sales Manager and Investor
Quality Auto Group
Virgina Beach, VA
07.2009 - 11.2013
Steered sales strategies at Quality Auto Group
Boosted revenue by 30%
Nurtured investor relations
Resolved client concerns swiftly
Enhanced team productivity by 20%
Drove 30% sales increase as Sales Manager by optimizing team performance and client engagement strategies
Pioneered new investment strategies that expanded market reach and enhanced profitability at Quality Auto Group
Enhanced transaction accuracy by 25%, streamlining sales processes through meticulous oversight and training
Forecasted market trends, leading to a strategic overhaul that positioned Quality Auto Group ahead of competitors
Led team to exceed sales targets through dynamic leadership and a passion for automotive excellence
Maximized team efficiency, cutting response times by 15% through strategic process improvements.
Education
Bachelors of Sciences Degree - Chemistry & Biology
Hampden-Sydney College
Masters - Business Administration & Health Administration
Davenport University
Medical Doctorate (M.D.) - MD
Trinity School of Medicine
Awards
HAMPDEN-SYDNEY COLLEGE DEPARTMENTAL HONORS - I received honors in Chemistry upon graduating from Hampden-Sydney College for doing an extensive one and a half year research project and thesis. The thesis was presented and defended at the end of the research period. The Honors Council then deemed my project suitable for graduation with Honors in Chemistry. The thesis was then printed and bound and stored in the Hampden-Sydney College library.
My project was entitled A Study to Determine the structure of the Tetrapeptide Ser-Thr-ProSer In Order to Design a Peptidomimetic Inhibitor for IgA1 Protease.