Ryan R. Purchase

• Completed thorough pre-trip inspections to ensure equipment reliability and compliance with federal regulations.
• Boosted company''s on-time delivery rate with careful attention to detail when following schedules and deadlines for shipments.
• Made sure that deliveries were on time for scheduled appointments.
• Maintained accurate driving records in accordance with federal laws and regulations.
• Charted out upcoming routes with GPS technology and maps.
• Operated with safety and skill to avoid accidents and delays.
• Communicated with company dispatchers to alert of any issues or delays.
• Delivered goods to customers both locally and long distance.
• Enhanced delivery efficiency by optimizing routes and maintaining strict adherence to schedules.
• Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
• Transported freight via [Type] trucks between [Number] cities on weekly cycle.
• Developed strong relationships with customers by providing exceptional service during deliveries and pickups.
• Upheld company standards for customer service quality during all interactions with clients at pickup or delivery sites.
• Managed time effectively during long hauls by planning rest breaks, meal stops, and sleep schedules to maintain optimal mental and physical health.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

I operated a switcher truck moving loaded and empty semi trailers around the plant property.

Unloaded scrap paper and cleaned out empty trailers to be reloaded out of the plant with new freight.

Insured that my company vehicle was properly and well maintained.

• Inspected vehicle before and after every trip and conducted minor repairs.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
• Contacted dispatch to report delivery incidents and determine best methods for resolution.
• Made sure that deliveries were on time for scheduled appointments.
• Transported freight via [Type] trucks between [Number] cities on weekly cycle.
• Reduced fuel consumption by practicing eco-friendly driving techniques and monitoring vehicle performance.
• Developed strong relationships with customers by providing exceptional service during deliveries and pickups.
• Promoted a positive work environment within the team by engaging in open communication channels with coworkers regarding best practices and challenges faced on the road.
• Upheld company standards for customer service quality during all interactions with clients at pickup or delivery sites.
• Actively participated in professional development opportunities such as training sessions or workshops related to the trucking industry.
• Managed time effectively during long hauls by planning rest breaks, meal stops, and sleep schedules to maintain optimal mental and physical health.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

• Boosted company''s on-time delivery rate with careful attention to detail when following schedules and deadlines for shipments.
• Maintained accurate driving records in accordance with federal laws and regulations.
• Charted out upcoming routes with GPS technology and maps.
• Operated with safety and skill to avoid accidents and delays.
• Communicated with company dispatchers to alert of any issues or delays.
• Enhanced delivery efficiency by optimizing routes and maintaining strict adherence to schedules.
• Inspected vehicle before and after every trip and conducted minor repairs.
• Contacted dispatch to report delivery incidents and determine best methods for resolution.
• Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
• Transported freight via [Type] trucks between [Number] cities on weekly cycle.
• Developed strong relationships with customers by providing exceptional service during deliveries and pickups.
• Improved company reputation through consistent professionalism, prompt communication, and excellent customer service skills.
• Promoted a positive work environment within the team by engaging in open communication channels with coworkers regarding best practices and challenges faced on the road.
• Ensured safe transportation of goods through regular vehicle inspections, maintenance, and adherence to safety regulations.
• Managed time effectively during long hauls by planning rest breaks, meal stops, and sleep schedules to maintain optimal mental and physical health.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.

• Completed thorough pre-trip inspections to ensure equipment reliability and compliance with federal regulations.
• Boosted company''s on-time delivery rate with careful attention to detail when following schedules and deadlines for shipments.
• Made sure that deliveries were on time for scheduled appointments.
• Maintained accurate driving records in accordance with federal laws and regulations.
• Communicated with company dispatchers to alert of any issues or delays.
• Delivered goods to customers both locally and long distance.
• Enhanced delivery efficiency by optimizing routes and maintaining strict adherence to schedules.
• Contacted dispatch to report delivery incidents and determine best methods for resolution.
• Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
• Transported freight via [Type] trucks between [Number] cities on weekly cycle.
• Improved company reputation through consistent professionalism, prompt communication, and excellent customer service skills.
• Developed strong relationships with customers by providing exceptional service during deliveries and pickups.
• Participated in regular safety meetings, adhering to company guidelines and federal regulations for safe trucking operations.
• Collaborated with dispatchers for efficient route planning, addressing any delays or issues promptly to minimize disruptions.
• Maintained clear communication with team members during long hauls to enhance overall trip efficiency and coordination among drivers.
• Actively participated in professional development opportunities such as training sessions or workshops related to the trucking industry.
• Managed time effectively during long hauls by planning rest breaks, meal stops, and sleep schedules to maintain optimal mental and physical health.
• Dropped and hooked trailers and changed configuration of equipment.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.

Loaded Fresh Bulk Dairy Milk from local dairy farms.

Conducted Michigan State required testing of bulk milk before loading it into a milk tanker to be transported to the milk processing plant.

• Performed pre-and post-trip inspections to maintain vehicle condition, identifying any necessary repairs or maintenance needs promptly.
• Contributed to a positive work environment with strong teamwork skills and open communication among colleagues.
• Assisted in warehouse operations for seamless loading and unloading of goods.
• Promoted safe driving habits by adhering strictly to speed limits, traffic laws and DOT regulations.
• Ensured compliance with weight restrictions by diligently monitoring load capacity according to local guidelines.
• Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication with clients.
• Completed daily logs, reports, and documentation accurately to ensure compliance with state and federal regulations.
• Secured cargo properly using straps, chains or other restraint devices to prevent damage during transport.
• Collaborated closely with dispatchers to receive instructions regarding assignments, report progress or address issues encountered enroute.
• Streamlined delivery process by effectively prioritizing tasks and organizing pick-ups/drop-offs in a logical sequence, optimizing overall productivity.
• Increased on-time delivery rates by effectively managing unexpected delays or changes in routes.
• Operated equipment safely such as pallet jacks or forklifts for efficient loading/unloading processes during pickups/deliveries at client locations.
• Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Inspected load security and checked for damages.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

• Assisted drivers in need of roadside help, ensuring smooth recovery of vehicles.
• Operated heavy-duty tow trucks to transport damaged vehicles safely to designated locations.
• Secured vehicles to wrecker equipment to prevent further damage during towing.
• Provided excellent customer service, addressing concerns of stranded motorists.
• Conducted routine inspections of towing equipment to maintain operational readiness.
• Responded to emergency dispatch calls promptly, minimizing delays in service delivery.
• Improved operational efficiency by maintaining accurate records of towed vehicles and service calls.
• Collaborated with local law enforcement during accident recovery situations.
• Assisted in recovering vehicles from accident scenes to clear traffic obstructions quickly.
• Enhanced team coordination by communicating effectively with other operators and dispatchers.
• Utilized GPS and mapping tools for optimizing routes to reach stranded vehicles efficiently.
• Ensured compliance with safety regulations by adhering to industry standards during operations.
• Maintained cleanliness and functionality of tow truck equipment, ensuring professional service presentation.
• Delivered exceptional roadside assistance, building trust with clients through reliable service.
• Trained new operators on towing procedures and equipment handling.
• Assisted in vehicle repossession tasks, executing assignments with discretion and professionalism.
• Enhanced customer satisfaction by providing professional and timely service during vehicle recovery operations.
• Increased productivity through effective time management and prioritization of tasks during high-pressure situations.
• Assisted in training new wrecker operators, sharing knowledge and expertise to improve team efficiency.
• Streamlined tow truck maintenance schedules, ensuring optimal performance and reliability during operations.
• Ensured compliance with industry regulations by conducting thorough pre-operations inspections of equipment and maintaining accurate records.
• Promoted a culture of safety within the team through regular communication about best practices and adherence to established protocols.
• Improved response times by efficiently navigating routes to reach accident scenes promptly.
• Played an integral role in expanding the company''s service offerings into new markets through strategic partnerships with clients and stakeholders.
• Collaborated with local law enforcement agencies for efficient traffic management during vehicle recoveries.
• Supported business growth by actively participating in marketing efforts, such as attending industry trade shows and networking events.
• Managed challenging roadside conditions effectively, minimizing downtime caused by adverse weather or traffic incidents.
• Strengthened working relationships with other emergency responders through collaboration on complex incident scenes requiring multiple resources.
• Contributed to cost reduction initiatives by implementing fuel-efficient driving techniques during towing operations.
• Maintained safety standards while operating heavy equipment, reducing on-site accidents and injuries.
• Expanded company''s client base by consistently delivering exceptional service and fostering positive relationships with customers.
• Proactively identified opportunities for process improvements within the wrecker operation department, leading to increased operational efficiency overall.
• Demonstrated exceptional problem-solving abilities during complex recovery operations, resulting in minimal delays and increased customer satisfaction.
• Exceeded performance targets consistently by developing customized strategies for completing challenging assignments quickly without compromising quality or safety standards.
• Completed preventive maintenance checks and basic repairs to vehicles.
• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
• Managed driver performance for improved service delivery.
• Developed training programs to enhance driver safety and compliance.
• Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
• Implemented an efficient scheduling system that allowed drivers to better balance their work-life commitments while meeting company objectives.
• Led improvement initiatives to advance operational efficiencies and increase revenue.

• Operated towing equipment to efficiently relocate vehicles and clear road obstructions.
• Responded to emergency calls quickly to ensure timely assistance for stranded motorists.
• Ensured safety of towed vehicles with secure attachment methods.
• Assisted customers with vehicle issues, providing reliable roadside solutions.
• Navigated complex traffic conditions to reach destinations promptly.
• Maintained towing equipment to ensure optimal performance and safety.
• Handled vehicle breakdowns and accidents with professionalism and care.
• Kept detailed logs of services provided to document operations accurately.
• Trained new employees on safe and effective use of towing equipment.
• Prevented further vehicle damage by using appropriate towing techniques.
• Worked in adverse weather conditions to provide consistent service.
• Played an integral role in expanding the company''s service offerings into new markets through strategic partnerships with clients and stakeholders.
• Expanded company''s client base by consistently delivering exceptional service and fostering positive relationships with customers.
• Collaborated with local law enforcement agencies for efficient traffic management during vehicle recoveries.
• Reduced potential hazards at accident sites through quick and safe removal of damaged vehicles.
• Increased productivity through effective time management and prioritization of tasks during high-pressure situations.
• Supported business growth by actively participating in marketing efforts, such as attending industry trade shows and networking events.
• Demonstrated exceptional problem-solving abilities during complex recovery operations, resulting in minimal delays and increased customer satisfaction.
• Strengthened working relationships with other emergency responders through collaboration on complex incident scenes requiring multiple resources.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Completed preventive maintenance checks and basic repairs to vehicles.
• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.