Ryan Robinson Robinson
Bountiful
Summary
Dynamic and passionate professional with a proven track record in customer service at Vail Resorts Inc. Recognized as the 2024 Ski School Rookie of the Year, I excel in fostering positive relationships and adapting to changing environments. Skilled in inventory management and dedicated to enhancing guest experiences through effective communication and teamwork.
Overview
6
6
years of professional experience
Work History
Clothing Reseller
Self Employed Services
01.2023 - Current
- Researched market trends to identify profitable clothing items for resale.
- Managed inventory through online platforms, ensuring accurate listings and timely updates.
- Developed effective sourcing strategies to acquire high-demand apparel at competitive rates.
- Enhanced customer experience by providing personalized service and prompt responses to inquiries
Ski School Support Staff
Vail Resorts Inc
Park City, UT
11.2024 - 04.2025
- Assisted guests with inquiries, ensuring a positive experience and high satisfaction levels.
- Maintained cleanliness and organization of facilities, promoting safety and guest comfort.
- Supported team in daily operations, adapting quickly to changing demands and workflows.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
Drink Maker
Thirst
Bountiful, UT
09.2021 - 08.2022
- Maintained cleanliness and organization of workstations and equipment.
- Assisted in inventory management by tracking ingredient usage and stock levels.
- Collaborated with team members to ensure efficient service during peak hours.
- Trained new staff on drink preparation techniques and safety protocols.
- Adapted quickly to changing customer preferences and seasonal menu updates.
- Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
- Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
Sandwich Artist
Jimmy John's
Bountiful, UT
06.2020 - 06.2021
- Prepared and assembled sandwiches according to customer specifications and food safety standards.
- Maintained cleanliness of work area and adhered to health regulations consistently.
- Assisted in managing inventory levels, ensuring fresh ingredients were always available.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new employees on sandwich preparation techniques and operational procedures effectively.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Education
No Degree - Business
Salt Lake Community College
Salt Lake City, UTHigh School Diploma - General Studies
Woods Cross High School
Woods Cross, UT05.2022
Skills
-Adaptive
-Customer service
-Friendly
-Hardworking
-On Time
-Passionate
-Leader
-Teacher
-Great Co-worker relationships
-“2024 Ski School Rookie of the Year”
Timeline
Ski School Support Staff
Vail Resorts Inc
11.2024 - 04.2025
Clothing Reseller
Self Employed Services
01.2023 - Current
Drink Maker
Thirst
09.2021 - 08.2022
Sandwich Artist
Jimmy John's
06.2020 - 06.2021
No Degree - Business
Salt Lake Community College
High School Diploma - General Studies
Woods Cross High School