Ryan Schoen

Shipping Supervisor

American Litho, Inc.

10.2008 - Current

Coordinate with warehouse staff to ensure accurate inventory management and timely shipments.
Manage a team of shipping personnel, fostering a productive work environment and promoting teamwork.
Collaborate with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
Utilize LTL tracking software to monitor shipments, resolving any issues promptly to prevent delays.
Maintaine accurate documentation for all shipments, ensuring compliance with regulatory requirements.
Utilize TMS system to assign carriers for each shipment or job.
Work closely with over 20 customer service representatives to address client inquiries or concerns regarding their jobs promptly.
Pulled, verified, and packaged items for shipment using UPS, FEDEX, USPS software to create shipping labels for smaller shipments.
Supervise shipping team of 4 employees each shift.
Handle high-volume paperwork utilizing a job management system to create BOL's and all necessary paperwork to ship jobs out.
Can operate forklifts, lift trucks, and hand trucks to move items around warehouse.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Prepared shipping documents and invoices, domestic and international, and fielded any client questions.
Maintained positive relationships with representatives of UPS, FedEX, and USPS.
Communicated with vendor representatives to resolve damaged shipments and item shortages and submit claims when necessary.
Assigned tasks to team members to complete within designated time frames.
Handled day-to-day shipping responsibilities overseeing up to 40 shipments per day ranging from LTL to truckloads.