Ryan Sean Bondoc
San Francisco,CA
Summary
Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Customer Experience Manager
Lexus of Fremont
Fremont, CA
10.2023 - Current
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Reduced process lags by training employees on best practices and protocols.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed and implemented strategies for increasing internet sales volume.
Sales Manager
Boardwalk Chrysler Dodge Jeep Ram
Redwood City, CA
07.2023 - 10.2023
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Mentored team members to succeed and advance within department and company.
Sales Manager
Cardinale Automotive Group - Honda of Oakland
Oakland, CA
11.2022 - 06.2023
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Mentored team members to succeed and advance within department and company.
Finance and Sales Manager
One Automotive Group - One Subaru of Hayward
Hayward, CA
04.2022 - 11.2022
- Prospected for new business using databases and other strategies to generate sales.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Collaborated with company teams to expedite loan approval processes.
- Stayed abreast of lending regulations, industry trends and market rates.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Finance and Sales Manager
One Automotive Group - One Toyota of Oakland
Oakland, CA
07.2019 - 04.2022
- Enhanced sales volume through skilled support to both new and inactive customers.
- Educated customers about sales processes, warranty requirements and service standards.
- Consistently exceeded quotas by pursuing and closing sales.
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Sales Professional
Fitzgerald Automotive - Coliseum Lexus of Oakland
Oakland, CA
03.2019 - 07.2019
- Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
- Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
- Provided quotes and financing options to customers by understanding financial status and interest rates.
- Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
- Explained options and add-ons to increase customer knowledge and enhance profits per sale.
- Closed deals by working with finance and sales team to provide customers with smooth, comprehensive service.
- Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
- Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
- Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
Fitness Coach
Equinox Fitness Clubs (3 San Francisco Clubs)
San Francisco, CA
01.2015 - 03.2019
- Built strong client base by custom designing exercise, nutrition and strength and conditioning programs to promote weight reduction and help each person adopt healthier lifestyle.
- Coached individuals and groups regarding successful exercise strategies and making healthy lifestyle choices.
- Developed trusting relationships with customers by making personal connections.
Account Manager - B2B Business Development
Smart Circle Group
Newport Beach, CA
08.2017 - 10.2018
- Recruited, hired and trained new hires to optimize profitability.
- Contacted and developed working relationships with executives and business owners.
- Discussed pricing and negotiated service contracts to secure agreements.
- Scheduled sales appointments and met with potential customers to explain benefits of products and services.
- Prospected new opportunities by identifying promising commercial customers and qualifying leads.
- Visited potential and current customers at personal and business locations to promote products.
- Demonstrated product features to align with customer needs.
- Identified potential markets and market segments with desired customers and gaps for optimum product demand.
- Sold products and services in field for telecommunication companies (T-Mobile, AT&T, Sprint).
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
Sales Professional
Wyndham Vacation Ownership
San Francisco, CA
01.2017 - 08.2017
- Showed properties to potential buyers and brokers at open houses and by appointment.
- Conducted one-on-one sales presentations and resort property tours to interested parties.
- Attended professional training classes and assessments for continuous improvement.
- Supported owner requests with pricing, property descriptions, room locations and portfolio information.
- Handled price objections and used proper closing techniques to generate sales.
- Contacted owners to monitor purchase satisfaction and discuss upcoming promotions.
- Monitored contract processing to minimize rescission decisions.
- Met and exceeded personal and departmental sales goals utilizing owner generated leads.
- Employed potential client interests and goals to tailor ownership benefits outlining vacation savings and revenue opportunities to close deals.
Machinist Mate Second Class Petty Officer
US Navy
San Diego, CA
01.2007 - 01.2015
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.
- Displayed leadership in accomplishing assignments and learning new skills.
- Provided tactical and technical guidance to facilitate unit duties.
Education
Bachelor of Science - Nursing
Unitek College - Fremont
Fremont, CATechnical School - Naval Engineering Technician
US Navy
Great Lakes, ILHigh School Diploma -
Arroyo High School
San Lorenzo, CASkills
- Client Relationship Management
- Profit and Revenue-Generating Strategies
- Persuasive Negotiations
- Sales Tracking
- Problem Solving
- Team Recruiting and Onboarding
- Staff Training and Development
- Customer Complaint Resolution
- Established Track Record of Exceptional Sales Results
- Sales Process
- Lead Generation
- Recruitment
- Digital Marketing
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Affiliations
- God & Family First
- US Veteran
- Immigrant
- Certified Fitness Trainer
- Loves to Travel, Art, Cooking & Working Out
Licenses
- LIfe, Health & Accident Insurance License (California, Virginia)
Timeline
Customer Experience Manager
Lexus of Fremont
10.2023 - Current
Sales Manager
Boardwalk Chrysler Dodge Jeep Ram
07.2023 - 10.2023
Sales Manager
Cardinale Automotive Group - Honda of Oakland
11.2022 - 06.2023
Finance and Sales Manager
One Automotive Group - One Subaru of Hayward
04.2022 - 11.2022
Finance and Sales Manager
One Automotive Group - One Toyota of Oakland
07.2019 - 04.2022
Sales Professional
Fitzgerald Automotive - Coliseum Lexus of Oakland
03.2019 - 07.2019
Account Manager - B2B Business Development
Smart Circle Group
08.2017 - 10.2018
Sales Professional
Wyndham Vacation Ownership
01.2017 - 08.2017
Fitness Coach
Equinox Fitness Clubs (3 San Francisco Clubs)
01.2015 - 03.2019
Machinist Mate Second Class Petty Officer
US Navy
01.2007 - 01.2015
Bachelor of Science - Nursing
Unitek College - Fremont
Technical School - Naval Engineering Technician
US Navy
High School Diploma -
Arroyo High School
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