RYAN T. HAYES
Huntington,NY
Summary
Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable and upbeat Sales Specialist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Sales Specialist
BlueGreen Vacations
Charlottesville, VA
09.2018 - 12.2023
- Created and delivered presentations to decision makers, leading to 27% improvement over expected lead conversion
- Understand vacation packages, destinations, and services offered by the company to effectively communicate their benefits to customers resulting in $285,000 in new revenue
- Listen to customer needs and preferences to tailor vacation recommendations and provide exceptional service
- Develop strong relationships with customers to encourage repeat business and referrals by 36%
- Supported evaluation of new vacation packages, and provided feedback to marketing and sales
Sales Representative / Warehouse Associate
Lowe’s
Charlottesville, VA
04.2022 - 09.2023
- Worked closely with existing customers to understand their needs, resulting in $400,000 in team sales revenue
- Handled merchandise returns, assisted manager with ordering new merchandise, and scheduled store associates to accept deliveries and transfer to stockroom and sales floor
- Receiving and processing shipments, organizing and stocking inventory, operating equipment like forklifts or pallet jacks, fulfilling orders for customers or other stores, and maintaining clean and safe work environment within warehouse
Ironworker
Local
Camden, NJ
06.2005 - 12.2017
- Served as foreman for workers, successfully deescalating 95% of issues without management involvement
- Trained 20+ laborers in fabricating and assembling structural metal products, such as beams and columns, using various tools and equipment
- Installing and aligning steel components, such as girders, columns, and structural supports, according to specifications
- Reading blueprints and technical drawings to determine layout requirements.
Education
High School Diploma -
Franklin K. Lane High School
Brooklyn, NY 01.1992 - 01.1996
Skills
Negotiation Public speaking Problem-solvingundefined
Timeline
Sales Representative / Warehouse Associate
Lowe’s
04.2022 - 09.2023
Sales Specialist
BlueGreen Vacations
09.2018 - 12.2023
Ironworker
Local
06.2005 - 12.2017
High School Diploma -
Franklin K. Lane High School
01.1992 - 01.1996
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