Doctoral candidate with experience in client advisory, CRM analytics, and operational execution. Delivered measurable results at Ideal Image, including a 46% purchase conversion rate through data-informed outreach and relationship management.
Overview
14
14
years of professional experience
Work History
Client Advisor (Inbound Sales)
Ideal Image
Remote
10.2021 - 01.2026
Managed a high-volume client portfolio and sales pipeline, consistently exceeding performance targets; ranked in the top 5% of sales producers companywide
Served as a trusted client advisor by identifying client needs and recommending appropriate solutions
Leveraged CRM analytics to optimize outreach strategies, achieving a 46% purchase conversion rate from completed consultations
Maintained accurate documentation and reporting within CRM systems to support forecasting and pipeline management
Production Manager
The Rho Collective
New York, USA
09.2016 - 10.2021
Led end-to-end planning and execution for complex, multi-stakeholder client engagements for global brands including Nike, Tinder, ASOS, Hulu, and Moschino
Partnered directly with clients to define objectives, scope, budgets, and success metrics
Developed structured project plans, timelines, and deliverables to ensure on-time and on-budget execution
Created proposals including concept development, operational planning, and cost analysis
Catering Sales Manager & Floor Manager
La Esquina
New York, USA
05.2014 - 09.2016
Built and maintained long-term client relationships while serving as the primary point of contact
Consulted with clients on logistics, timelines, and service design to deliver customized event solutions
Coordinated with operations leadership to ensure seamless execution and consistent service quality
Educational Curriculum Coordinator & English Instructor
Lingua Franca
Mexico City, Mexico
11.2011 - 05.2014
Designed and delivered professional-level curricula for business clients while maintaining ongoing client relationships
Education
Doctor of Occupational Therapy -
University of Southern California
Los Angeles, CA
05-2027
Associate of Applied Science - Occupational Therapy Assistant
Trident Technical College
Charleston, South Carolina, SC
05-2024
Bachelor of Arts -
Illinois Institute of Art – Chicago
Chicago, IL
01.2011
Skills
Client advisory and stakeholder management
Requirements gathering and client interviews
Funnel analysis and conversion metrics
KPI tracking and performance measurement
CRM data analysis and reporting
Project planning and delivery management
Timeline
Client Advisor (Inbound Sales)
Ideal Image
10.2021 - 01.2026
Production Manager
The Rho Collective
09.2016 - 10.2021
Catering Sales Manager & Floor Manager
La Esquina
05.2014 - 09.2016
Educational Curriculum Coordinator & English Instructor
Lingua Franca
11.2011 - 05.2014
Doctor of Occupational Therapy -
University of Southern California
Associate of Applied Science - Occupational Therapy Assistant