Customer-focused professional with experience in customer service, sales, and team leadership. Skilled in coordinating operations, managing cash flow, and fostering team collaboration in fast-paced environments. Proven ability to enhance customer relationships and maintain operational standards.
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Work History
Community Activist
4 Years 3 Months
The Compassion Project | 05.2022 - Current
Organized community outreach programs to promote awareness and engagement in local initiatives.
Collaborated with local organizations to create resource-sharing networks for underserved populations.
Developed educational workshops addressing social issues, enhancing community understanding and response strategies.
Led volunteer training sessions, fostering a culture of teamwork and commitment among participants.
Coordinated fundraising efforts, securing resources necessary for program sustainability and growth.
Raised funds for community projects by successfully writing grant proposals and soliciting donations from local businesses and individuals.
Empowered local residents by providing resources and tools needed to advocate for themselves and their communities.
Deli / Customer Service
9 Months
Publix | 08.2021 - 05.2022
Ensured product freshness, sanitation, cleanliness, and presentation met company standards, contributing to a positive store environment.
Guided customers in product selection, special orders, and purchasing decisions to enhance their shopping experience.
Maintained company standards for product freshness, sanitation, cleanliness, and presentation.
Created special orders and party trays tailored to customer needs and specifications, ensuring satisfaction.
Operated cash registers, slicers, ovens, fryers, microwaves, cutting tools, scales, and other deli equipment safely and efficiently.
Team Lead / Motivational Speaker
9 Years
Solja Serves | 08.2012 - 08.2021
Led team and coordinated daily activities to meet organizational goals and enhance community engagement.
Conducted daily door-to-door ministry and motivational speaking, fostering professional communication and community connection.
Ensured Bible studies were completed and reviewed to maintain high standards of accuracy and understanding.
Drove company-owned vehicles while completing assigned responsibilities and scheduled activities.
Performed physically demanding work requiring continuous movement, dependability, and consistent follow-through.
Assistant Route Service Sales Representative
7 Months
Cintas | 01.2012 - 08.2012
Delivered route service, addressing customer inquiries to ensure satisfaction.
Loaded, carried, and delivered products in and out of customer locations.
Loaded, transported, and delivered products to customer locations, ensuring timely service.
Operated company vehicles to complete multiple customer stops and service responsibilities.
Self-Employed Retail Associate
4 Years 5 Months
King & Queen Apparel | 05.2007 - 10.2011
Sold apparel products while delivering exceptional customer service to enhance shopping experience.
Maintained accurate sales and profit records to track financial performance and inform business decisions.
Supported day-to-day retail operations and fostered positive customer relationships to drive repeat business.
Phone Specialist
2 Years 3 Months
University of Alabama at Huntsville | 02.2005 - 05.2007
Engaged alumni to secure pledges and contributions for university funding.
Coordinated follow-ups on donations, ensuring accurate collection and recording of contributions.
Facilitated communication with alumni and donors to build relationships. with alumni and donors.
Education
No Degree - Business
University of Alabama At Huntsville | Huntsville | 01-2007