Barback/Sales
Prjkt - Sealegs , Sahara Sandbar, Sand Box, Events
07.2023 - Current
- Greeted customers and provided friendly, knowledgeable service at all beach locations.
- Coordinated with servers and bartenders to maintain smooth operation of bar and seating areas.
- Restocked glassware, cleaned tables, and organized supplies to meet demands of support staff and bartenders.
- Collected trash, wiped up spills, and removed food trays to maintain fresh and clean customer areas.
- Restocked ice, condiments, and snacks.
- Lifted more than 50 lbs and stocked crates of beverages for all bar locations.
- Assisted in setting up and breaking down bar and sitting area for special events.
- Kept close watch on customers to quickly spot leaving guests and clear tables for future patrons.
- Operated POS system to collect payments from customers as well as increased merchandise sales overall.
- Delivered exceptional guest experiences through attentive service and quick response to issues or concerns.
- Answered customer questions about food and beverage items and assisted with menu selections when needed.
- Resolved customer complaints and maintained clean and tidy checkout area
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Met customer service goals and exceeded customer expectations
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
- Processed customer orders and accurately handled payment transactions
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Maintained speed of service for food orders while minimizing errors and complaints
- Collaborated well with other food runners to deliver orders accurately
