Ryder Lombard
Round Rock,TX
Summary
Results-driven Senior Account Executive committed to continuous growth in revenue. 5+ years in the role has lead to increased customer base and revenue growth for each Sales Org employed by. Seeking a position as Enterprise Account Executive/Senior Account Executive/Account Executive who is devoted to maximizing customer base/spend
Overview
17
17
years of professional experience
Work History
Account Executive
Levelset
Austin, TX
09.2021 - 12.2022
- Met or Exceeded Monthly quota every single month (110-150% to goal)
- Nominated for "Learn More" award
- Often referred to by upper management and CRO as an exemplary new hire in terms of work ethic and monetary production towards goal
- Strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Managed sales cycle to maintain solid customer base.
- Presented product concepts and offerings to meet client specifications and preferences.
- Executed successful sales strategies to convert leads into customers.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Communicated between internal and external stakeholders, clients and vendors.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Cold called, canvassed and obtained referrals to develop sales pipeline.
Account Executive
Real Geeks
Dallas, TX
12.2021 - Current
- Exceeded Annual Quota of 288K by 150%
- Motivated team members to meet and exceed sales targets by 25-50% month average
- Top 1 or 2 producers each month for Monthly Revenue
- Secured 50+ new Marketing accounts monthly to increase company revenue and drive market share.
- Created sales scripts and workflows that contributed increasing sales velocity and scaling the sales team
- Redefined sales conversations by building a tool that leveraged quantifiable data to predict measurable results of the Marketing/product being sold
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Prepared additional quotes for current clients to upsell products and services.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Managed sales cycle to maintain solid customer base.
- Presented product concepts and offerings to meet client specifications and preferences.
- Executed successful sales strategies to convert leads into customers.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Serviced accounts and proposed new products and services to maximize revenue.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Communicated between internal and external stakeholders, clients and vendors.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Cold called, canvassed and obtained referrals to develop sales pipeline.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Created and executed account strategies to translate organizational goals into client activities.
- Collaborated with internal teams to develop account strategy.
Senior Account Executive
Market Leader
Bellevue, WA
01.2018 - 08.2021
- Exceeded Annual Quota of 306K by 425%
- Motivated team members to meet and exceed sales targets by 150% (avg) to goal each month over the last 12 months. Personally has exceeded sales targets by 309% - 634% each month over the last 12 months.
- New Construction Award 2021
- Leader Award 2020
- Promoted to Senior Account Executive in 2019
- Top 1 or 2 in Presidents' Club in each quarter of 2019
- Awarded Team Player for 2018 and 2019
- Secured 50+ new accounts monthly to increase company revenue and drive market share.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Prepared documentation, finalized sales and maintained records.
- Originated new business transactions by incorporating expertise and value propositions.
- Increased revenue by communicating payment changes and product updates to customers.
Server
Red Robin Gourmet Burgers
Renton, WA
02.2012 - 07.2018
- 6+ years customer service/suggestive selling experience
- Contributed $250,000 to annual store sales of greater than $5,000,000 per year.
- Asked open-ended questions to assess customer needs
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Learned, referenced and applied product knowledge information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Provided an elevated customer experience to generate a loyal clientèle.
Bartender / Server
Gaslamp Bar & Grill
Issaquah, WA
05.2016 - 07.2018
- Contributed to $150,000 of the $2,000,000 in Annual revenue
- Consistently used suggestive selling techniques
- Professional Customer Interactions
- Shared Product Knowledge.
- Waited on multiple customers at the bar and throughout the bar area.
- Processed orders on a computerized Point of Sale system.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for
- Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).
- Adhered to state laws regarding alcoholic beverage service.
- Upheld strict cash handling procedures.
- Served each guest courteously, quickly and efficiently.
Outside Sales
Smith Brothers Farms
Kent, WA
03.2013 - 09.2013
- Built relationships with customers and the community to promote long term business growth.
- Increased sales volume by adding 500+ accounts in the Greater Puget Sound.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
USDA Intern
Natural Resources Conservation
Malta, MT
04.2009 - 08.2011
- Managed more than $3 million in contracts annually.
- Drafted the annual budget and monitored expenditures.
- Compiled data and generated graphs to interpret results and suggest key natural resource improvements.
- Compiled, processed and analyzed test data and results to improve land quality.
- Served as a government representative at an average of 6 neighborhood meetings, workshops, and retreats per summer.
Education
Bachelor of Science - Rangeland Ecology and Watershed Management
University of Wyoming
Laramie, WYSkills
- Goals and Performance Oriented
- Strong Interpersonal Skills
- People-Oriented
- Excellent Work Ethic
- Motivated Team Player
- Strategic Selling
- Energetic and Driven
- Prospecting Skills
- Product Sales
- Pipeline Management
- Revenue and Profit Maximization
Technical Skills
Salesforce, Hubspot, JustCall, Intercom, Zipwhip, Gmail, Outlook, Google Docs/Sheets, MS Word, Excel, Powerpoint; USDA Sharepoint; POS systems used includes: Aloha, D.I.N.E., Micros.
Professional References
- Aaron Hill
Sales Manager
Market Leader
3633 136th Pl SE #300
Bellevue, WA 98006
619-316-7245
aaron.hill@marketleader.com
- Clarence Harris
Bar Manager
Red Robin
719 N 10th St
Renton, WA 98055
206-949-8200
Clarenceharris29@yahoo.com
- Ron Garceau
ABJ Landscaping Services
605 Durell Rd SE,
Tumwater, WA 98501
253-334-7601
rgarceau1989@gmail.com
- Chelsea Lake
Account Executive
Market Leader
3633 136th Pl SE #300
Bellevue, WA 98006
619-316-7245
Chelsea.lake@marketleader.com
Timeline
Account Executive
Real Geeks
12.2021 - Current
Account Executive
Levelset
09.2021 - 12.2022
Senior Account Executive
Market Leader
01.2018 - 08.2021
Bartender / Server
Gaslamp Bar & Grill
05.2016 - 07.2018
Outside Sales
Smith Brothers Farms
03.2013 - 09.2013
Server
Red Robin Gourmet Burgers
02.2012 - 07.2018
USDA Intern
Natural Resources Conservation
04.2009 - 08.2011
Bachelor of Science - Rangeland Ecology and Watershed Management
University of Wyoming
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