Ryder Magers
Fort Worth,TX
Summary
Highly-motivated and outgoing student pursuing flexible part time employment with weekend and evening shift options. Strong desire to take on new challenges and developing a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Extremely comfortable working with children of all ages including special needs children given my experience providing assistance with childcare for my autistic twin brothers.
Overview
7
7
years of professional experience
Work History
Childcare Volunteer
Ryann Magers
Fort Worth, Texas
09.2017 - Current
- Supervised naptime routines and ensured proper sleep habits were maintained.
- Provided safe, nurturing and stimulating environment for children.
- Promoted physical activity by encouraging outdoor playtime activities like sports and games.
- Observed and monitored the safety of all children in care.
- Assisted in meal preparation including preparing snacks and drinks.
- Engaged children in meaningful conversations regarding their day-to-day experiences.
- Responded promptly to incidents or emergencies according to established protocols.
- Monitored children's play activities to verify safety and wellness.
- Enforced rules to teach good manners and maintain safe environment.
- Secured indoor and outdoor premises to protect children.
Customer Service Representative
Jetts Pizza
North Richland Hills
04.2024 - 05.2024
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Identified opportunities for upselling additional products or services based on customer needs.
- Answered inbound calls, chats and emails to facilitate customer service.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Used approved scripts to de-escalate angry customers during telephone interactions.
Education
Current Student - General Studies
Birdville High School
Skills
- Positive Reinforcement
- Personal Hygiene Assistance
- Child Safety
- Behavior Modeling
- Meal Preparation
- Special needs experience
- Age-Appropriate Activities
- Parent communications
Affiliations
- Active soccer player and skateboarder while
- Participant in several spelling bee through elementary and middle school
References
References available upon request.
Timeline
Customer Service Representative
Jetts Pizza
04.2024 - 05.2024
Childcare Volunteer
Ryann Magers
09.2017 - Current
Current Student - General Studies
Birdville High School
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