Ryder Rosen
Bensalem,Pa
Summary
Experienced infantryman with a proven track record of leadership and mentorship in the United States Army. Dedicated supervisor prioritizing the success of soldiers by ensuring preparedness and pushing them to reach their full potential. Currently a technician at Mastec, demonstrating a strong work ethic and exceptional customer service skills. Focused on multitasking and time management, committed to providing every customer with a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
DAS Technicain
MasTec Network Solutions
10.2023 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
- Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
- Managed team in troubleshooting efforts that alleviated errors.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Technician
MasTec Network Solutions
06.2022 - 10.2023
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Followed safety practices to safeguard against injury and damage to property.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Disassembled and repaired damaged sections and fabricated replacements.
- Operated various diagnostic tools to determine repair plans.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Inspected and validated repairs before delivery.
- Updated logs and job reports for completed and pending service calls at shift end.
- Communicated directly with equipment vendors for defective parts return.
- Negotiated with vendors and suppliers to source replacement parts.
Contractor
DPC Security
01.2021 - 01.2022
- Managed scheduling .
- Worked independently and with other team members to decipher problems and create solutions.
- Utilized impressive time management and prioritization skills to meet challenging deadlines.
U.S Army
Infantry Team Leader
01.2017 - 01.2021
- The job duty involves defending the country, providing peace and participating in capturing and destroying enemies.
- Generated and managed maintenance records for services requested and performed.
- Coordinated, tasked, trained and evaluated subordinates in work policies and procedures.
- Implemented on-the-job training activities to cross-train employees on various tasks.
Education
Bachelor of Science - Business Administration And Management
DeVry University
12-2025
High School Diploma -
Bensalem Twp High School
Bensalem, PA06.2017
Skills
- SOFT SKILLS
- Great Communication
- Critical Thinking
- Leadership Qualities
- Personnel Management
- Attention to Detail
- Staff Development
- Scheduling and Coordinating
- Work Planning and Prioritization
- Problem Resolution
- Team Leadership
- Employee Coaching and Motivation
- Raw Materials Processing
Certification
Radio Communications
Mechanical Maintenance
Safety Equipment Checker
Logistics Coordinator
Combat Life Saver
Timeline
DAS Technicain
MasTec Network Solutions
10.2023 - Current
Technician
MasTec Network Solutions
06.2022 - 10.2023
Contractor
DPC Security
01.2021 - 01.2022
U.S Army
Infantry Team Leader
01.2017 - 01.2021
High School Diploma -
Bensalem Twp High School
Bachelor of Science - Business Administration And Management
DeVry University
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