Summary
Overview
Work History
Education
Skills
Timeline
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Ryder Steeno

Lake Elsinore,CA

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Detailed groundskeeper cultivates and cares for grounds and landscaping surrounding properties or buildings. Physically fit and strong individual with outstanding physical stamina to handle work in both cold and hot weather. Deeply familiar with landscaping tools and equipment operations.

Overview

3
3
years of professional experience

Work History

Resort Host

Glen Ivy Hot Springs
08.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Completed daily side work and opening and closing duties without fail.

Retail Sales Associate

AutoZone
03.2023 - 08.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Utilized upselling techniques to promote additional products and increase sales.

Member Service Representative

Planet Fitness
05.2022 - 09.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Educated and engaged customers with new bank products and services.
  • Responded to customer calls and emails to answer questions about products and services.
  • Verified customer identification and documentation for compliant transactions.
  • Opened customer accounts and provided deposit and withdrawal receipts.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.

Team Member

Wingstop
10.2021 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.

Yard Worker

Lake Matthews Feed Store
03.2021 - 08.2021
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed around trees, flower beds, and other yard features.
  • Collected and removed debris at job sites.
  • Used customer feedback to make operational improvements.

Education

High School Diploma -

Citrus Hill High School
Perris, CA
05.2022

Skills

  • Team Collaboration
  • Server Support
  • Impression Management
  • Customer Service
  • Decision Making
  • Customer Service Excellence
  • Menu Knowledge
  • Team Player Mentality
  • First Aid Training
  • Money Handling
  • Heavy Lifting
  • Product Sales
  • Service Upselling

Timeline

Resort Host

Glen Ivy Hot Springs
08.2023 - Current

Retail Sales Associate

AutoZone
03.2023 - 08.2023

Member Service Representative

Planet Fitness
05.2022 - 09.2022

Team Member

Wingstop
10.2021 - 05.2022

Yard Worker

Lake Matthews Feed Store
03.2021 - 08.2021

High School Diploma -

Citrus Hill High School
Ryder Steeno