Ryeisa King
Mobile
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Clerk
Sanders Tax Service
01.2020 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Customer Service Representative
Results Company
12.2018 - 06.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Stocker
Walmart
10.2013 - 05.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
Baker High School
Mobile, AL05.2013
Skills
- File Maintenance
- Bookkeeping
- Quality Control
- Sales Expertise
- Customer Satisfaction
- Customer Service
References: Upon request
Upon request.
Timeline
Clerk
Sanders Tax Service
01.2020 - Current
Customer Service Representative
Results Company
12.2018 - 06.2020
Stocker
Walmart
10.2013 - 05.2019
High School Diploma -
Baker High School
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