Ryeland Simpson
Summary
Experienced with grocery retail management, focusing on customer satisfaction and operational efficiency. Utilizes team leadership skills to improve store performance and maintain positive work environment. Track record of effective inventory management and quality assurance.
Diligent young man with solid background in managing grocery store operations and enhancing customer experiences. Demonstrated ability to maintain inventory accuracy and support team efficiency. Proven skills in staff training and conflict resolution.
Experienced naval trainer with strong focus on results and team collaboration. Highly adaptable and dependable, ensuring seamless alignment with evolving objectives. Skilled in instructional design, curriculum development, and leadership training, leveraging disciplined approach to meet organizational goals effectively. Recognized for fostering cohesive learning environment and driving performance improvement.
Overview
10
10
years of professional experience
Work History
Assistant Grocery Manager
Sprouts
09.2023 - 09.2025
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and operational best practices.
- Managed inventory levels, optimizing stock availability while minimizing waste.
- Implemented promotional strategies to enhance product visibility and drive sales growth.
- Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
- Fostered a positive work environment through effective communication and team collaboration efforts.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Boosted sales performance with strategic merchandising decisions and regular price adjustments.
- Was also a Store Key Holder
- Managed a diverse team of employees to ensure effective collaboration and high-quality work output.
Lot Specialist
ADESA
05.2023 - 07.2023
- - Responsible for inspection of carvana vehicles
- - Daily check on 100+ vehicles that enter inspection area
- - Assessed and report all damages done to vehicle and made sure that all maintenance and damages are completed to make vehicle eligible for purchases online
- - Test drive vehicles to make sure they are eligible for sales and purchases
Warehouse Worker
Nordstrom
11.2022 - 03.2023
- - Proficiently managed order picking, fulfillment, inventory, and asset tracking processes, resulting in an annual increase of 20k in productivity goal
- - Implemented a new warehouse management system that increased efficiency and reduced errors by 87%
- - Responsible for packing all orders within a timely manner to hit production goal
- - Cross trained in different areas of the Nordstrom warehouse building
Auto Service Writer
Walmart
08.2022 - 10.2022
- - Responsible for checking in customers and their vehicles for proper maintenance
- - Ensure customer satisfaction by making sure the full maintenance they paid for was properly conducted
- - Responsible for organizing all areas and inventory that Auto Care center owned
- - Also was pulled to front register to provide cashier assistance and customer support
Security Guard
Russell Security
06.2021 - 08.2021
- - Recorded hourly data and reported to supervisors to ensure safety
- - Secured the premises and investigated any suspicious activity
- - Performed safety and emergency evacuations for client needs and incidents
- - Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks
Sales Associate
Champs Sports
06.2021 - 08.2021
- - Exceeded my daily sales expectations by building rapport with customers
- - Created a warm helpful environment by analyzing customer's interest and offering relevant products
- - Supported my coworkers in location of products and giving recommendations
- - Managed the cashier
- - Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- - Established personal connections with customers, exceeding customer service expectations
- - Communicated with customer support for clarity on questions that were not answered in the online FAQs
Boatswain's Mate
US Navy
10.2016 - 12.2020
- - Maintained the compartments of the ship
- - Led less experienced sailors through the process of recommissioning the ship
- - Obtain a helmsman license to drive the ship at sea- Evaluated the sea to ensure safe travels
- - Performed safety and maintenance checks to ensure the productivity and leniency of the ship
- - Implemented a routine to maintain the ships cleanliness and aesthetic
- - Received Multiple Achievement medals while in military services
- - Led sailors in meal preparation three times a day and ensured the timely distribution for over 350 sailors
- - Implemented efficient auditory process in order maintain ship inventory.
Sales Associate
Tilly's Retail Clothing Store
03.2016 - 10.2016
- - Hired as seasonal, then was hired as full time because seasonal sale numbers were outstanding.
- - Responsible for customer satisfaction and generating sales on the floor and behind the cash register
- - Increased sales by an average of $79 per day
- - Recovery of all clothing inside the store to eliminate the need for stock replenishment
- - Established personal connections with customers, exceeding customer service expectations
Education
High School - Mathematics
Ramona High School
Riverside, CA06.2016
Skills
- Customer service
- Communication skills
- Restaurant experience
- Food service
- Computer literacy
- Time management
- Microsoft word
- Guest services
- Microsoft excel
- Leadership
- Sales Experience
- Cash Handling
- Cashiering
- Food Service
- Food Safety Experience
- Food Handling
- Painting
- Host/Hostess Experience
- Teamwork
- Team Building
- Military Experience
- Military
- Military Operations
- Problem Resolution
- Kitchen Experience
- Inventory Control
- Flexibility
- Reliability
- Cleaning Experience
- Organizational Skills
- Vehicle Maintenance
- Warehouse Experience
- Inspection
- Attendance
- Problem resolution
- Customer support
- Health and safety
- Employee training
- Store maintenance
- Stock replenishment
- Merchandising strategies
- Task delegation
- Display planning
- Coordination of inventory
- Customer service and assistance
- Customer service management
- Supply level management
- Employee management
- Attention to detail
- Multitasking
- Problem-solving abilities
- Excellent communication
Languages
English
Full Professional
Timeline
Assistant Grocery Manager
Sprouts
09.2023 - 09.2025
Lot Specialist
ADESA
05.2023 - 07.2023
Warehouse Worker
Nordstrom
11.2022 - 03.2023
Auto Service Writer
Walmart
08.2022 - 10.2022
Security Guard
Russell Security
06.2021 - 08.2021
Sales Associate
Champs Sports
06.2021 - 08.2021
Boatswain's Mate
US Navy
10.2016 - 12.2020
Sales Associate
Tilly's Retail Clothing Store
03.2016 - 10.2016
High School - Mathematics
Ramona High School
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