Ryen Bell
Nashville,TN
Summary
Detail-oriented administrative professional with a background in optimizing scheduling and enhancing document organization. Proven ability to improve workflow processes and provide exceptional support to executive teams, driving operational success.
Overview
3
3
years of professional experience
Work History
Assistant Service Manager
Aurora Pool, Spa & Billiard Gallery
Knoxville, TN
09.2025 - 06.2026
- Streamlined service delivery to enhance customer experience at pool and spa retail business.
- Coordinated service requests for prompt resolution of inquiries, boosting satisfaction levels.
- Facilitated efficient scheduling to optimize technician availability and improve service appointments.
- Collaborated with team members to increase operational efficiency through streamlined workflows.
- Trained new staff on company policies and customer service standards.
Administrative Assistant
Guaranteed Services LLC
Knoxville, TN
06.2025 - 08.2025
- Provided administrative support for the executive team, optimizing meeting scheduling and calendar management.
- Managed incoming communications, including phone calls and emails, with consistent professionalism.
- Streamlined electronic and physical filing systems, enhancing document organization and retrieval.
- Assisted in compiling reports and presentations for management analysis.
- Professionally greeted visitors, responding to their inquiries and connecting them with relevant personnel.
- Assumed additional roles to deepen project management knowledge while supporting administrative functions.
Project Manager
Guaranteed Services LLC
Knoxville, TN
09.2023 - 08.2025
- Managed multiple concurrent projects, adhering to tight deadlines and maintaining quality standards.
- Collaborated with senior management to define the strategic direction for ongoing and upcoming projects.
- Provided stakeholders with clear project updates to ensure transparency at all stages.
- Established partnerships with teams, vendors, and contractors to enhance collaboration and project execution.
- Trained team members in effective project management methodology.
- Documented project processes and modifications to ensure compliance and facilitate future reference.
- Maintained comprehensive records of project documents, including change orders and invoices.
Education
High School Diploma -
Austin East Magnet High School
Knoxville, TN 05-2024
Skills
- Service delivery
- Service coordination
- Customer relationship management
- Schedule management
- Workflow streamlining
- Project management
- Staff training
- Data organization
- Time management
- Attention to detail
- Problem solving
- Conflict resolution
Timeline
Assistant Service Manager
Aurora Pool, Spa & Billiard Gallery
09.2025 - 06.2026
Administrative Assistant
Guaranteed Services LLC
06.2025 - 08.2025
Project Manager
Guaranteed Services LLC
09.2023 - 08.2025
High School Diploma -
Austin East Magnet High School