Ryen Crites
Plano,TX
Summary
Adept at enhancing customer experiences and achieving sales targets, I leveraged exceptional customer service and cash-handling skills at Ulta to drive revenue growth. My collaborative spirit and strong work ethic have consistently improved team efficiency and guest satisfaction across various roles, demonstrating a commitment to excellence and a knack for fostering positive relationships.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Shady's Burger Joint
02.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Beauty Advisor
Ulta
01.2023 - 07.2023
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Maintained counter and display areas for cleanliness and organization.
- Met sales goals, supporting organizational health through consistent and reliable service.
Cashier
Wendy's
08.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Boba Barista
Momocha
01.2019 - 07.2019
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Gelato Server
Paciugo
11.2018 - 01.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Provided personalized service with knowledge of flavors, ingredients, and dietary restrictions to accommodate diverse customer needs.
- Delivered consistent, high-quality gelato scooping for customer satisfaction and repeat business.
- Trained new employees in proper gelato handling techniques and store procedures for seamless integration into the team.
- Improved overall efficiency by staying up-to-date on menu changes and flavor profiles to provide accurate information to customers.
- Assisted in preparing catering orders for local events, showcasing the brand''s commitment to community involvement.
Education
Associate of Applied Science - Certified Nurse Aid
Collin County Community College
Plano, TX06-2025
High School Diploma -
Plano Senior High School
2200 Independence Pkwy, Plano, TX 7507506-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Team collaboration
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- First Aid Certification - American Red Cross.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Beauty Advisor
Ulta
01.2023 - 07.2023
Server
Shady's Burger Joint
02.2020 - Current
Cashier
Wendy's
08.2019 - 01.2020
Boba Barista
Momocha
01.2019 - 07.2019
Gelato Server
Paciugo
11.2018 - 01.2019
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- First Aid Certification - American Red Cross.
- ServSafe Food Handler Certification - National Restaurant Association.
Associate of Applied Science - Certified Nurse Aid
Collin County Community College
High School Diploma -
Plano Senior High School
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