Ryen Oakeson

- Acted as a team lead, alongside the General Manager, to ensure cooperation, motivation, and efficient workflow among employees.

- Analyzed sales data and brainstormed strategic promotions and activities to drive up sales and customer satisfaction.

- Managed inventory levels, stock tracking, and purchases/replenishment of product.

- Trained new, incoming staff on work procedures and effective habits that led to service excellence.

- Ensured customer satisfaction and resolved any service-related concerns in a timely manner.

- Assisted customers with product selection

- Processed sales transactions

- Maintained product displays and ensured stock levels met demand

- Resolved returns and customers' questions and complaints effectively

- Collaborated and worked with team members to achieve customer satisfaction and efficiency

- Crafted custom furniture pieces (couches, tables, chairs) from scratch using various woodworking tools, power tools, and techniques.

- Inspected completed pieces to make sure they were up to satisfaction

- Worked well with coworkers in ensuring that the daily quota was met

- Trained new staff on correct safety protocols and equipment usage in the workshop.