Rygo Santiago Montero
Experienced Sales And Management Lead
Kissimmee,FL
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
16
16
years of professional experience
Work History
Solo Vinyl Wrap Installer
Wrap by R
Miami, FL
09.2019 - Current
- Applied precut siding and manually cut material to size and shape at work sites.
- Operated saw blade in reverse to cut pieces of vinyl.
- Installed new components or replaced defective parts to restore functionality.
- Followed sequence indicated by numbers printed on pieces and interlocked pieces through tabs at edges to properly attach siding.
- Completed scheduled appointments on time to drive quality service.
Forklift Operator
RGL Logistic
Green Bay, WI
08.2018 - 05.2019
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Inspected lifts before use to prevent damage to goods.
- Prepared finished stock for shipment by identifying, pulling and packing product.
Dean of Men's Dorm
Antillean Adventist University
Mayaüez , PR
12.2015 - 05.2017
- Responsible for the students, more than 150 students residing on the university premises.
- Applied evaluation techniques and personal knowledge to assess abilities to assign students to correct positions on mens dorm works areas.
- Built strong character and community relationships through positive interaction and communication in support of university guidelines and rules.
- Student representative on university administrative boards.
Mystery Shopper
Customer Site
San Juan, PR
03.2011 - 01.2017
- Face-to-face and written evaluation of customer service of different institutions including banking, educational and retail stores.
- Pass as a common customer, buy and return the merchandise if the evaluation applied, always attaching the purchase receipts together with photos and videos of the different establishments.
Assistant Sales Floor Manager
Kenneth Cole Inc.
Barceloneta, FL
04.2013 - 07.2015
- Recruited, hired and trained new staff to develop with excellent product knowledge.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Responsible for opening and closing the company standards in compliance with operational hours.
Key Holder Supervisor
Perry Ellis International
Barceloneta, PR
01.2012 - 04.2013
- Operated cash register.
- Responded to safety and loss prevention incidents.
- Set up visually appealing promotional displays.
Sales Associate
Nike Factory Store
Barceloneta , PR
10.2008 - 12.2011
- Helped customers find specific products, answered questions and offered product advice.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Collected payments and provided accurate change.
Education
BBA - Theology And Language
Antillean Adventist University
Puerto Rico05.2016
Skills
- Behavior standards
- Staff development
- Health and wellness expert
- Team Work Lead
- Public and expression in public
- Effective Communicator
- Behavior improvements
- Problem solver
- Strong analytic and logic skills
- Knowledge of business strategies
- Creative Solutions
- Challenging and motivating employee's
- Lead by example
- Mentor
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Koine Greek
Limited
Hebrew
Limited
Timeline
Solo Vinyl Wrap Installer
Wrap by R
09.2019 - Current
Forklift Operator
RGL Logistic
08.2018 - 05.2019
Dean of Men's Dorm
Antillean Adventist University
12.2015 - 05.2017
Assistant Sales Floor Manager
Kenneth Cole Inc.
04.2013 - 07.2015
Key Holder Supervisor
Perry Ellis International
01.2012 - 04.2013
Mystery Shopper
Customer Site
03.2011 - 01.2017
Sales Associate
Nike Factory Store
10.2008 - 12.2011
BBA - Theology And Language
Antillean Adventist University
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