Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rykendra Brunson

Baltimore,MD

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business & Finance Manager

Lip Service Co.
Columbia, MD
06.2021 - Current
  • Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
  • Oversaw day-to-day business operations by fostering deep professional relationships with wholesale contacts
  • Implemented escalation procedures to effectively handle time-sensitive issues.
  • Trained new hires, providing information and insight into corporate policies and procedures.
  • Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

Manager of Operations

St. Vincent De Paul Baltimore
Baltimore, MD
01.2018 - 06.2021
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Assessed supplier quality to maintain tight cost controls and maximize operational performance.

Administrative Assistant

The Learning Experience
Owings Mills, MD
03.2014 - 12.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.

Education

Master of Arts - Teaching

Morgan State University
Baltimore, MD
05.2024

Master of Science - Business Finance

University of Baltimore
Baltimore, MD
2022

Bachelor of Arts - English

University of Baltimore
Baltimore, MD
2017

Skills

  • Originality and Creativity
  • Financial Statement Review
  • Records Organization and Management
  • Compliance Assessments
  • Problem Anticipation and Resolution
  • Closing Procedures
  • Management of Financial Resources
  • Collaboration
  • Flexible & Adaptable

Certification

  • Business Fundamental Certificate - 2019
  • Henry Harvin TEFL Certification - 120 Hours - 2021

Timeline

Business & Finance Manager

Lip Service Co.
06.2021 - Current

Manager of Operations

St. Vincent De Paul Baltimore
01.2018 - 06.2021

Administrative Assistant

The Learning Experience
03.2014 - 12.2017

Master of Arts - Teaching

Morgan State University

Master of Science - Business Finance

University of Baltimore

Bachelor of Arts - English

University of Baltimore

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Rykendra Brunson