Ryker Benson
Mariposa,CA
Summary
Determined Maintenance Worker with skills performing routine operation checks on work equipment and always exercising safety measures to limit injuries. Hardworking employee with over 8 years of carrying out oral and written instructions effectively and efficiently. Uses constructive criticism to improve skills and job performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Custodial Worker
National Parks Service
Yosemite Valley, CA
11.2023 - Current
- Swept, mopped and vacuumed floors; dusted furniture; emptied wastebaskets and recycling bins.
- Scrubbed toilets, sinks, showers, walls and windows; refilled soap dispensers and paper towels.
- Maintained janitorial closets in a neat and orderly fashion; restocked cleaning supplies as needed.
- Cleaned kitchen areas including counters, appliances, cupboards and dining area surfaces.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Notified building managers about needed repairs to maintain public safety.
- Reduced cleaning time significantly while maintaining company quality standards.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Maintained accountability for building keys, master keys and access cards.
- Moved equipment and furniture to thoroughly clean space.
- Checked and stocked inventory throughout facility to meet expected demands.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed company uniform, performance and security policies with every job.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Overnight Maintenance Associate
Walmart
Atwater, CA
02.2023 - Current
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Maintained safety conditions and standards in facility.
- Replaced worn or damaged parts to restore equipment functionality.
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
- Reported issues to property manager so effective resolutions could be put into place.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Inspected systems and equipment to identify unscheduled maintenance and repair needs.
Delivery Driver
General Logistics Services
Merced, CA
09.2021 - 12.2021
- Operated delivery vehicles 5 days per week, averaging 130 miles on road and 50+ customers served
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes
- Delivered rush merchandise on tight schedules to meet customer targets
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements
- Positioned blocks and ties around items to secure cargo during transit
- Navigated and operated truck to deliver 40 deliveries per day
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Resolved customer complaints and adjusted orders.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
Aircraft Mechanic Assistant
Xing Kong Aviation Services LLC
Atwater, CA
10.2019 - 08.2021
- Dismantled, repaired and reassembled structural components of aircraft and hangar equipment to enhance performance and long-term durability
- Kept company aircraft and support equipment working safely and according to performance requirements
- Assisted with implementing annuals/ 100 hour maintenance resulting in more flight hours and safety for training operations
- Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems
- Completed over 25+ aircraft repair work orders each quarter
- Executed corrosion control and inspection duties with minimal supervision
- Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed
- Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all times
- Oversaw inventory usage and executed replenishment duties when needed
- Serviced and lubricated aircraft and subsystems as directed.
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
- Maintained all aircraft in accordance with organizational maintenance requirements.
Night Auditor
Miners Inn Motel
Mariposa, CA
06.2018 - 10.2018
- Monitored reservations to track incoming parties and special events
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews
- Balanced accounts and conducted nightly audits to keep bookkeeping current
- Completed daily computer backups, checked for viruses and updated programs
- Completed all nightly updates to hotel rates and individual room charges
- Coordinated with guest services and concierge team to meet guest needs
- Maintained cleanliness of bathrooms, lobby and front desk
- Audited and balanced cash and credit transactions daily and reset register for next day's operations
- Assessed data and information to check entries, calculations and billing codes for accuracy
- Ran end-of-day computer functions and closed out reports, submitting details to Manager for review
- Informed travelers of hotel security features and offered details regarding fire and emergency procedures
- Produced accurate line-item guest bills detailing individual charges and explained each to customers to maximize satisfaction
- Managed 60+ in-person and telephone information requests and reservations each day
- Assisted hotel guests with check in and out procedures courteously
- Maintained well-stocked and presentable complementary food and beverage station
- Reviewed item requests and room service orders for accuracy and any needed assistance
- Attended all mandatory meetings for hotel staff and brought issues to attention of upper management
- Performed balance procedures for hotel accounts and resolved discrepancies
- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files
- Followed facility security protocols, including lobby cleaning and property walks to safeguard guests and personnel
- Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa
- Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring
- Generated daily, weekly and monthly audit reports to close out day and meet objectives
- Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service
- Assessed checklist on daily basis and planned shift accordingly
- Managed inventory of keys and linens each day and included all necessary information on audit reports
- Documented wake-up requests and set up automatic calls in the system
- Updated accounts and logs throughout the shift to keep up with all requirements
- Coded invoices and other records to maintain organized and accurate records
- Checked auditing discrepancies by reconciling cash drop and credit card transactions
- Maintained a constant property walk each night.
- Oversaw night auditing of daily room occupancy and hotel revenue.
Pizza Maker
Papa Murphy's Take 'N' Bake Pizza
Oakhurst, CA
09.2017 - 03.2018
- Answered guest questions, delivering most accurate and updated information available
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes
- Kept stations stocked and ready for use to maximize productivity
- Maintained consistent quality and high accuracy when preparing identical dishes every day
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff
- Assisted customers, including answering questions and preparing orders
- Organized food preparation stations and replenished supplies regularly
- Prepared more than 50+ dishes per day in fast-paced environment while maintaining high customer satisfaction rate
- Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques
- Communicated with customer to provide menu offering details and assist with decision-making
- Built pizzas using proper amount of dough and quantities of toppings according to specifications
- Created 50+ pizzas per shift by topping pizzas with ingredients per customer orders
- Instructed kitchen staff to work on clean surfaces and wipe down counters with company-approved cleaning products
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste
- Stocked freezers and refrigerators 50+ times per week to maintain adequate supply of ingredients and products
- Provided customer service to over 50+ customers per day by inputting orders, processing credit and cash transactions and responding to questions and concerns
- Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Fast Food Crew Member
Happy Burger Diner
Mariposa, CA
02.2017 - 06.2017
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Collaborated with team members to complete orders.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Assisted other team members to achieve goals.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Became familiar with products to answer questions and make suggestions.
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
Trail Crew Member
Youth Conservation Core
Yosemite Valley, CA
06.2016 - 08.2016
- Serviced park restrooms to keep each free of trash, stocked with basic supplies and clean for guests.
- Kept grass, trees and landscaping beds in professional condition with regular care.
- Maintained athletic fields for area youth and adult leagues.
- Installed and moved temporary structures for different types of events.
- Upheld safety standards in different seasons by handling ice, snow and other periodic issues.
- Maintained cleanliness of buildings and property.
- Rearranged planting beds and flower gardens seasonally.
- Assisted in the construction of retaining walls, decks and other structures on grounds.
- Spread mulch and gravel in designated areas and removed debris and dead foliage, improving appearance.
- Cut, edged and trimmed grass to maintain landscape appearance.
Education
High School Diploma -
Mariposa County High School
Mariposa, CA06.2018
Skills
- Lifts up to 60 pounds per day
- Responsible driver
- Courteous/ polite demeanor
- Dependable
- Customer Service
- Time management skills
- Experienced manual transmission driver
- Exceptional written and verbal communication skills
- Supply Maintenance
- Facility Upkeep
- Testing Devices
- Cleaning and Sanitizing
- Maintenance Services
- Facility Inspections
- Safety Protocols
- Chemical Handling
- Waste disposal
- Snow Removal
- Groundskeeping
- Vehicle cleaning
- Leaf blowing
- Minor Repairs
- Supply Management
- Inventory Management
- Time Management
- Problem-Solving
- Attention to Detail
Timeline
Custodial Worker
National Parks Service
11.2023 - Current
Overnight Maintenance Associate
Walmart
02.2023 - Current
Delivery Driver
General Logistics Services
09.2021 - 12.2021
Aircraft Mechanic Assistant
Xing Kong Aviation Services LLC
10.2019 - 08.2021
Night Auditor
Miners Inn Motel
06.2018 - 10.2018
Pizza Maker
Papa Murphy's Take 'N' Bake Pizza
09.2017 - 03.2018
Fast Food Crew Member
Happy Burger Diner
02.2017 - 06.2017
Trail Crew Member
Youth Conservation Core
06.2016 - 08.2016
High School Diploma -
Mariposa County High School
Similar Profiles
Josh McCoyJosh McCoy
Maintenance Mechanic at National Parks ServiceMaintenance Mechanic at National Parks Service
AMY LEWISAMY LEWIS
Recreation Fee Technician (Seasonal) at National Parks ServiceRecreation Fee Technician (Seasonal) at National Parks Service
ALAN SAPERSTEINALAN SAPERSTEIN
Northeast Regional Physical Security Specialist at National Parks ServiceNortheast Regional Physical Security Specialist at National Parks Service
Herbert UlmerHerbert Ulmer
Park Maintenance Worker/ Grounds Keeper at National Parks ServicePark Maintenance Worker/ Grounds Keeper at National Parks Service
Steven FosterSteven Foster
Guest Experience Agent at AutoCamp Hospitality GroupGuest Experience Agent at AutoCamp Hospitality Group