Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ryker Johnson

Williston,ND

Summary

High-energy Store Director dedicated to hiring top-notch associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Dynamic relationship-builder with sound judgement and proven team building and management success.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Store Director

Coborn's Inc
05.2018 - Current
  • Streamlined inventory management processes for improved accuracy and timely replenishment of stock.
  • Led team of employees in daily tasks, providing ongoing training and mentoring for their professional growth.
  • Implemented loss prevention strategies to minimize shrinkage, securing company assets and reducing costs.
  • Cultivated strong relationships with vendors, negotiating favorable terms and conditions for store's benefit.
  • Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development.
  • Organized special events within store to drive foot traffic and increase overall revenue potential.
  • Improved employee retention rates by creating positive work environment that fostered teamwork and camaraderie among staff members.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures pertaining to store operations.
  • Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Developed and managed annual budgets to optimize store profitability while maintaining high-quality standards.
  • Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations.
  • Exceeded targeted sales goals by more than 10%.

Store Director

Niemann Foods, Inc.
08.2003 - 05.2018
  • Developed excellent customer service by building relationships
  • Opened two new store locations and assisted in recruiting and training staff.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized sales floor to meet company demands.
  • Directed and supervised employees engaged in sales, inventory taking, and reconciling cash receipts.
  • Determined staff promotions and demotions and terminated employees when necessary.
  • Completed weekly schedules according to payroll policies.
  • Trained all new managers on store procedures and policies.
  • Wrote order supply requests daily to replenish merchandise.
  • Trained over 250+ staff to deliver outstanding customer service.
  • Consistently over-performed budget expectations by 7%.
  • Nominated yearly for store of year.
  • Maintained a zero-work related injury environment.

Education

Bachelor of Arts - English

Western Illinois University
Macomb, IL
05.2004

Skills

  • Vendor relationship development
  • People Management
  • Staff Leadership
  • Retail Management
  • Delegation Abilities
  • Team Development
  • Budget Administration
  • Store Merchandising
  • Culture development
  • Order Management
  • Team motivation
  • Customer Relations

Accomplishments

  • Exceeded monthly store sales goal 24 months in a row.
  • Supervised team of 100+ staff members.
  • Part of Store Managers Action Committee
  • Who Not What Leadership Academy

Certification

Food Sanitation Certification

Timeline

Store Director

Coborn's Inc
05.2018 - Current

Store Director

Niemann Foods, Inc.
08.2003 - 05.2018

Bachelor of Arts - English

Western Illinois University

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Ryker Johnson