Overview
Work History
Education
Skills
Timeline
Generic

Ryker Lang

Overview

8
8
years of professional experience

Work History

Stone Mason

VarsenScapes- Fine Stoneworks & Landscapes
05.2023 - Current
  • Achieved aesthetically pleasing designs through precise stone cutting and carving techniques.
  • Enhanced customer satisfaction by delivering high-quality craftsmanship on every project, regardless of size or complexity.
  • Measured, cut and smoothed stone to maximize fit and complete attractive work for customers.
  • Supported other tradesmen construction crew members effectively collaborating sharing ideas problem-solving strategies ensure efficient workflow.
  • Reduced project completion times through effective time management and task prioritization during various stages of construction.
  • Improved overall job site organization by regularly cleaning up debris from work areas ensuring proper storage material supplies.
  • Maintained a safe work environment by adhering to industry safety standards and protocols while working with heavy equipment and materials.
  • Provided excellent customer service addressing concerns promptly professionally throughout entire project timeline.
  • Increased efficiency in stone placement by utilizing advanced tools and equipment for precision measurements.
  • Preserved historical buildings by skillfully restoring and repairing damaged stonework.
  • Ensured long-lasting results by properly sealing stonework against weather elements using appropriate sealants or mortar mixtures.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.

Life Insurance Sales Agent

Family First Life
12.2021 - 01.2023
  • Negotiated optimal terms on behalf of clients with insurance carriers, obtaining favorable rates that aligned with client budgets while still meeting coverage requirements.
  • Participated in ongoing professional development opportunities to enhance knowledge of insurance products and improve selling techniques.
  • Utilized various marketing tools such as social media, email campaigns, and networking events to attract new clients and expand customer base.
  • Collaborated with colleagues to develop effective sales strategies and achieve team goals.
  • Collaborated with underwriting team to expedite policy approvals, delivering quick turnaround times for clients while maintaining strict adherence to industry guidelines.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Followed up promptly with interested clients to close sales.

Restaurant Food Server

The Fisherman at Long Point
05.2021 - 08.2021
  • Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
  • Enhanced customer satisfaction by providing attentive service and anticipating dining needs.

Host

Guy Fieri's Foxwoods Kitchen & Bar
06.2018 - 05.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Opened and closed seating sections according to volume of guests.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Sales Associate

Pacsun
01.2017 - 06.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Montville High School
Oakdale, CT
06.2019

Skills

  • Customer demand evaluation
  • Tailored policy development
  • Effective client communication
  • Skilled in heavy equipment operation
  • Results-driven approach
  • Brand awareness
  • Approachable demeanor
  • Showcasing vehicle features

Timeline

Stone Mason

VarsenScapes- Fine Stoneworks & Landscapes
05.2023 - Current

Life Insurance Sales Agent

Family First Life
12.2021 - 01.2023

Restaurant Food Server

The Fisherman at Long Point
05.2021 - 08.2021

Host

Guy Fieri's Foxwoods Kitchen & Bar
06.2018 - 05.2021

Sales Associate

Pacsun
01.2017 - 06.2018

Montville High School

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Ryker Lang