Rylan Culp
Cambridge,IA
Overview
4
4
years of professional experience
Work History
Front Desk Associate
City of Huxley- Parks and Recreation
05.2021 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Performed basic daily bookkeeping tasks.
- Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
- Answered customer telephone calls promptly and appropriately handled needs.
Cleaning Technician
Ph Clean
05.2024 - 08.2024
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Provided excellent service by addressing client concerns promptly and professionally.
- Delivered quality customer service to address urgent needs and cleaning requests.
Education
Psychology
Iowa State University
Ames, IAAA - Psychology
Des Moines Area Community College
Ankeny, IA12.2024
Skills
- Time management
- Problem-solving skills
- Listening skills
- Guest relations
- Registration
- Word processing
- Bookkeeping
- English fluency
- Customer Service
Timeline
Cleaning Technician
Ph Clean
05.2024 - 08.2024
Front Desk Associate
City of Huxley- Parks and Recreation
05.2021 - Current
Psychology
Iowa State University
AA - Psychology
Des Moines Area Community College