Rylan DeLong
U.S. Army National Guard
Hudson,Wisconsin
9
years of professional experience
Outgoing professional with a background spent managing employees and projects in fast-paced environments. A driven Rink Manager promoting exemplary talents in customer service, policy, and procedure oversight in sports arenas.
Work History
Ice and Building Operations Manager
1 Year 6 Months- Managed operations of Drake arena, overseeing HVAC and dehumidifier systems, ice maintenance, part-time staffing, and upkeep of ice equipment.
- Managed daily building operations, ensuring safety and compliance with facility regulations.
- Oversaw maintenance schedules, coordinating repair work to minimize disruption to activities.
- Implemented energy efficiency initiatives, reducing operational costs through sustainable practices.
Heavy Equipment Operator
8 Years 11 Months- Operated heavy machinery such as bulldozers, excavators, and graders to accomplish various construction tasks.
- Collaborated with team members to execute site preparation and excavation operations effectively.
- Collaborated with soldiers to execute site preparation and excavation operations effectively.
- Trained new soldiers on operation of different construction equipment and procedures.
Arena Supervisor
2 Years 3 Months- Oversaw daily activities of employees to ensure operational efficiency., volunteers, and helpers at rinks to facilitate smooth operations.
- Operated Zamboni for ice resurfacing, trained new employees, and addressed maintenance needs.
- Coordinated employee schedules to align with shift changes and optimize availability.
Promotions Team
2 Years 5 Months- Ensured visual merchandising standards highlighted product features, attracting customers and driving sales.
- Delivered exceptional service to customers in face-to-face interactions, fostering a fun game day environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Sport Management - Sports Management
High School Diploma
Skills
Ice Maintenance
Collaboration skills
Time Management
Facility maintenance
Verbal and Written Communication
Team Collaboration
Collaborative teamwork
Timeline
Ice and Building Operations Manager
St. Paul Academy, Drake Arena
02.2025 - CurrentRead More
Arena Supervisor
Hudson Hockey Association
11.2022 - 02.2025Read More
Promotions Team
Fargo Force
07.2019 - 12.2021Read More
Heavy Equipment Operator
U.S. Army National Guard
09.2017 - CurrentRead More
Hudson High School
High School Diploma
Read More
North Dakota State University
Sport Management from Sports Management
Read More
Activities And Honors
Eagle Scout, Boy Scouts of America, National Honor Society, NDSU Deans List, North Dakota Army National Guard