Rylan Hopkins
Texarkana
Summary
Dedicated worker with experience in customer service and team collaboration. Skilled in problem-solving and effective communication, contributing to seamless operations and positive customer experiences. Eager to learn and grow in a dynamic work environment.
Overview
4
4
years of professional experience
Work History
General Construction Laborer
H.E. Wright
Texarkana, TX
01.2026 - Current
- Operated hand and power tools to assist in various construction tasks.
- Collaborated with team members to maintain job site cleanliness and organization.
- Followed safety protocols to ensure a secure work environment for all personnel.
- Assisted in the loading and unloading of construction materials as needed.
- Participated in on-site training sessions to enhance skill set and efficiency.
- Delivered support during demolition processes, ensuring compliance with safety standards.
- Communicated effectively with supervisors regarding project progress and challenges encountered.
- Contributed to successful project completion by collaborating with team members on various tasks.
- Expedited task completion times using power tools and hand tools proficiently while adhering to safety guidelines.
Server
Olive Garden
Texarkana, TX
08.2022 - 04.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat visits.
- Assisted in training new servers to uphold service standards.
- Managed order accuracy and timely delivery during peak hours.
- Collaborated with kitchen staff to ensure seamless meal preparation and presentation.
- Handled cash transactions accurately while maintaining register integrity.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Team Member
Planet Fitness
Texarkana, TX
06.2024 - 09.2024
- Assisted members with gym equipment, ensuring safe and effective usage.
- Maintained cleanliness and organization of fitness areas, promoting a welcoming environment.
- Provided exceptional customer service, addressing member inquiries and concerns promptly.
- Supported team in daily operations, contributing to efficient front desk workflows.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Boosted team morale and productivity with recognition programs and constructive feedback.
Education
Bachelor of Administration - Supply Chain Management
Texas A@M University
Texarkana, TX05.2027
Graduated W Associates in Business - Supply Chain Management
Texarkana College
Texarkana, TX05.2024
Skills
Supply chain analysis
Customer service
Project management
Data analysis
Team collaboration
Communication skills
Safety protocols
Team player
Materials loading
Dependability and reliability
Measuring and leveling
Hand tool usage
Time management
Problem solving
Willing to learn and improve
Timeline
General Construction Laborer
H.E. Wright
01.2026 - Current
Team Member
Planet Fitness
06.2024 - 09.2024
Server
Olive Garden
08.2022 - 04.2025
Bachelor of Administration - Supply Chain Management
Texas A@M University
Graduated W Associates in Business - Supply Chain Management
Texarkana College