Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylan Lauritsen

Columbus

Summary

Dynamic and detail-oriented professional with deep cleaning expertise, honed at Royal Buckeye. Proven track record of exceeding client expectations through exceptional service and effective problem-solving. Skilled in steam cleaning and fostering strong client relationships, leading to repeat business. Reliable team player committed to maintaining high standards of quality and efficiency.

Overview

4
4
years of professional experience

Work History

Carpet Cleaner

Royal Buckeye
12.2024 - Current


  • Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
  • Streamlined carpet cleaning processes for faster completion times without compromising quality
  • Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
  • Provided exceptional service for each customer to achieve complete satisfaction.
  • Guided scrubbing machines over rug surfaces to loosen embedded dirt.
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Identified appropriate spotting agents to use on persistent stains.
  • Handled customer complaints professionally and effectively, using feedback to improve service offerings and maintain client satisfaction.

Head Cook

KFC
08.2024 - 02.2025
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Mentored junior cooks, providing guidance on culinary techniques and fostering professional growth within the team.

Crew Member

Tim Hortons
01.2022 - 08.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Basic

Focus Learning Academy
Columbus, OH
05.2025

Skills

  • Valid Driver's license
  • Deep cleaning expertise
  • Cleaning techniques
  • Detail-oriented approach
  • Water extraction methods
  • Steam cleaning proficiency
  • Deodorizing treatments
  • Detail-oriented
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Active listening

Timeline

Carpet Cleaner

Royal Buckeye
12.2024 - Current

Head Cook

KFC
08.2024 - 02.2025

Crew Member

Tim Hortons
01.2022 - 08.2024

Basic

Focus Learning Academy

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