Rylan McClure
Lavon,TX
Summary
At Chick-fil-A, I honed my leadership and critical thinking skills, leading a team to enhance customer satisfaction through exceptional service and maintaining high cleanliness standards. Recognized for my ability to troubleshoot and promote teamwork, I significantly contributed to improving operational efficiency and safety.
Developed leadership and training skills in fast-paced, customer-focused environment. Skilled in team coordination, efficient workflow management, and maintaining high standards of food safety. Seeking to transition into new field where these transferable skills can drive success and contribute to positive workplace.
Offering reliability and positive attitude, with strong desire to learn and grow in fast-paced environment. Brings ability to quickly pick up fast food preparation and customer service techniques, ensuring efficient operations. Ready to use and develop strong communication and teamwork skills in whatever role participated in.
Overview
2
2
years of professional experience
Work History
Fast Food Crew Trainer
Chick-fil-A
06.2022 - Current
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
- Maintained a clean dining area for guests, ensuring a positive experience with every visit.
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Assisted management in resolving customer complaints, resulting in increased loyalty and repeat business.
- Served as an essential liaison between management staff and crew members, relaying crucial updates regarding scheduling changes or policy adjustments proactively.
- Promoted teamwork among crew members by facilitating effective communication channels between front-of-house and kitchen staff teams.
- Recognized for outstanding customer service skills, consistently receiving positive feedback from customers and management alike.
- Displayed strong attention to detail while preparing menu items according to specific recipes, portion sizes, and presentation standards.
- Provided excellent problem-solving skills to troubleshoot equipment malfunctions or other operational issues promptly.
Education
Classes At Town North
Allen, TX05-2026
Skills
- Order accuracy
- Workplace safety
- Task delegation
- Cleanliness standards
- Energy and enthusiasm
- Decision-making
- Leadership development
- Critical thinking
- Public speaking
- Strategic planning
- Job skill building
- Work coordination
Languages
Spanish
Limited Working
Interests
- Playing Sports
- Camping
- Volunteering with youth sports programs as a HSAA Baseball
- Volunteering
- Running
Timeline
Fast Food Crew Trainer
Chick-fil-A
06.2022 - Current
Classes At Town North
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